UI Client Service Officer Vacancies (165 Posts)
Department of Employment and Labour
Annual Salary: R269,499
Application Deadline: 12 September 2025
Location: Multiple positions across Free State & KwaZulu-Natal
Available Positions
Free State (107 Positions)
- Phuthaditjhaba Labour Centre (8 posts) – Ref: HR 4/4/8/944
- Petrusburg Labour Centre (6 posts) – Ref: HR 4/4/8/945
- Kroonstad Labour Centre (8 posts) – Ref: HR 4/4/8/946
- Provincial Office, Free State (14 posts) – Ref: HR 4/4/8/957
KwaZulu-Natal (58 Positions)
- Chatsworth Satellite Office (5 posts) – Ref: HR4/4/5/61
- Dundee Labour Centre (6 posts) – Ref: HR4/4/5/60
- Estcourt Labour Centre (2 posts) – Ref: HR4/4/5/62
- Vryheid Labour Centre (5 posts) – Ref: HR4/4/5/74
Position Requirements
- Matric/Grade 12 Certificate (Essential)
- Knowledge of:
- Unemployment Insurance Act & Regulations
- Public Financial Management Act (PFMA)
- Data protection laws (POPIA)
- Government service principles (Batho Pele)
- Key Skills:
- Excellent communication (written & verbal)
- Customer service expertise
- Computer literacy (MS Office)
- Problem-solving abilities
Key Responsibilities
- Process unemployment benefit applications
- Verify claimant documentation
- Manage payment continuation requests
- Provide client education on UIF processes
- Maintain accurate case records
Application Process
Submit applications to your preferred location’s Labour Centre/Satellite Office by:
Hand Delivery: Physical addresses available on Departmental Portal
Postal Submission: Addresses vary by location
Required Documents:
- Completed Z83 employment form
- Detailed CV with references
- Certified ID copy (for shortlisted candidates)
- SAQA evaluation (foreign qualification holders)
Important Notes
- No application fees required
- Preference given to EE targets: African Male/Female, Indian Male/Female
- Only shortlisted candidates will be contacted
- Late/submitted via wrong channel applications will be rejected
Full application details: Visit Department of Employment and Labour Official Portal
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