VKB Group
Admin Assistant
Location: Harrismith, Free State
Company: VKB Group
About VKB Group
The VKB Group is an agricultural company that supports farmers and produces fresh, straight‑from‑the‑farm foods for consumers. With a portfolio that includes consumer brands such as VKB, GWK, and NTK, the group spans the entire food value chain—from primary agriculture and processing to logistics and national and global markets.
About Crownbag
Crownbag is a division of the VKB Group. It manufactures, stores, packs, and distributes polypropylene bags and related packaging solutions. The team works in a fast‑paced warehouse environment where accuracy, customer service, and operational efficiency are essential.
Position Overview
The Admin & Sales Assistant supports warehouse operations by performing administrative, operational, and sales‑related tasks assigned by the Warehouse Manager. This role requires accuracy, excellent customer service, and strong communication to ensure smooth daily warehouse operations.
Key Responsibilities
- Print and manage picking slips, invoices, and proof‑of‑delivery (POD) documentation.
- Verify all orders before dispatch and file the related documents correctly.
- Scan and upload PODs into the accounting system.
- Handle telephone duties specific to warehouse operations, including quoting and responding to sales queries.
- Communicate instructions effectively with picking and loading teams.
- Coordinate with internal departments, suppliers, and clients to ensure smooth service delivery.
- Support stock control activities, including monthly stock takes.
- Maintain warehouse safety, housekeeping, and security standards at all times.
- Perform operational and ad‑hoc tasks as required by the Warehouse Manager.
- Provide exceptional customer service to internal and external stakeholders.
About You
You thrive in a busy operational environment and understand the importance of accuracy, teamwork, and customer service. You are willing to learn, capable of handling both administrative and physical tasks, and committed to supporting efficient warehouse processes.
Core Values
- Humble: Collaborate respectfully and stay open to learning.
- Hungry: Show eagerness to grow, improve, and take initiative.
- Bold: Take ownership, communicate confidently, and act proactively.
- Smart: Demonstrate emotional intelligence and good judgement.
- Team Player: Work well with colleagues to achieve operational excellence.
Requirements
- Grade 12 or NQF 4 (a logistics/warehousing diploma is an advantage).
- Experience in a bulk or break‑bulk warehousing/distribution environment.
- Sales and administrative experience is advantageous.
- Fluency in Sesotho and/or Zulu, English, and Afrikaans is advantageous.
- Computer literate in Microsoft Office.
- Strong numerical ability and attention to detail.
- Excellent customer service orientation.
- Sense of urgency and willingness to perform manual labour when required.
- Willingness to work overtime if necessary.
- Eagerness to learn and be trained.
- Adherence to warehouse rules and housekeeping standards.
Skills
- Strong customer service orientation.
- Clear and precise communication skills.
- Excellent numerical accuracy.
- Ability to understand and follow instructions from senior staff.
- Knowledge of storage, packing, safety, and security practices.
- Good health and ability to assist with manual tasks.
- Friendly attitude and strong teamwork skills.
- Quick learner capable of adapting in a dynamic environment.
Additional Information
- The company may expire job posts at any time at its discretion.
- VKB Group will use any personal data collected through the job opportunities section of this website solely for recruitment purposes and, if your application is successful, for purposes related to your employment.
- VKB Group is an equal opportunity employer and actively supports the recruitment of people with disabilities.
- For application instructions, follow the link below.
- Application Deadline: Open until filled.