Job Description

Your Purpose…
The purpose of this role is to inspire people to live active lives and to ensure that the individual and club sales goal is achieved monthly. You will promote and market Virgin Active as the preferred choice in the fitness industry.

Your Duties and Responsibilities

• Plan each day and month in advance to generate new leads, book appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre-defined sales target.
• Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.
• Abide by the Virgin Active sales processes and systems.
• Maintain up-to-date, comprehensive knowledge and understanding of VASA products, as well as how they compare to competitors.
• Expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals and ongoing development of networks and relationships.
• Understand prospective members’ individual interests and requirements, building rapport and matching their needs with our product.
• Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach.
• Report to the Sales Manager regarding reviews and analysis of objectives and planned activities.
• Review and analyse sales data and statistics to plan effectively for the future with the aim to increase sales and enhance our brand image.
• Participate in sales meetings by sharing best practices, ideas, and making recommendations to generate new leads and increase sales.
• Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club, such as attending, arranging, and preparing promotions, health days, corporate/community events, and in-club events as a Virgin Active brand ambassador.

Our Minimum Requirements

We can’t live without…

• Matric qualification essential.
• Relevant tertiary qualification preferred (Sales and Marketing qualification).
• A minimum of 2 years’ experience within the sales industry.
• Promotion and sales skills to sell the Virgin Active product and service effectively.
• Proven track record of sales performance.
• Ability to plan daily activities to maximize results.
• The ability to build and maintain rapport with key customers and identify new opportunities.
• Excellent telephone communication and listening skills.
• Excellent communication, interpersonal, and leadership skills essential.
• Must be confident, polite, and aware of general matters taking place in the industry.
• Must be customer-centric.
• Must be able to analyse the market and use data to penetrate the market effectively.
• Must be financially astute and able to understand sales budgets. Must have proven experience in calculating sales ratios.
• Understand and adhere to company systems and processes.
• Must have excellent client relationship building skills across all customer demographics.

We’d like you to have…

• Adaptability (must be able to adapt to a fast-paced, changing environment).
• Be curious (must be willing to succeed, seek opportunities to learn and grow).
• Have a winning mentality (must be willing to go above and beyond to achieve success).
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset.
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing).
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation.

We’d love you to have…

• Wellness knowledge, beyond the health club.
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ).