Recruite Agency
Responsibilities:
- Drive turnover to achieve sales targets.
- Control expenses to ensure effective cost management.
- Manage stock losses to maintain shrinkage levels within company standards.
- Oversee people management, including recruitment, staff development, employee relations, and performance management.
- Execute in-store merchandising strategies and maintain high visual standards.
- Ensure customer satisfaction by delivering exceptional customer service and meeting customer needs.
Qualifications & Experience:
- Minimum of 3 years of retail experience, with at least 1 year in a store leadership role.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & Procedures
- Strategic Sales Planning
- Leadership
Behaviors:
- Action Oriented – readily takes on new challenges with urgency and enthusiasm.
- Builds Networks – establishes and maintains relationships to create mutually beneficial partnerships.
- Customer Focus – understands and meets customer needs and expectations.
- Directs Work – effectively plans, organizes, and directs activities to achieve desired outcomes.
- Drives Engagement – inspires and motivates individuals to exceed expectations.
- Ensures Accountability – holds self and others accountable for performance targets.
- Optimizes Work Processes – improves efficiency, effectiveness, and quality of processes.
- Values Differences – respects and appreciates diverse values, beliefs, and perspectives.
Preference will be given to candidates from designated groups in terms of the Employment Equity Act.