Clicks Group
Shop Assistant / Cashier X2 – Clicks Equestria
Listing Reference: click_021768
Listing Status: Online
Application Deadline: 6 October 2025
Industry: FMCG & Supply Management
Job Category: FMCG, Retail, Wholesale and Supply Chain
Location: Pretoria, Gauteng
Contract Type: Permanent
Employment Equity: Yes
Posted: 3 hours ago
Job Type: Entry Level
About Our Company
Clicks Group is a leading retail brand in South Africa, dedicated to being the customer’s first choice for health and beauty products. We pride ourselves on delivering exceptional service and value to our customers every day.
Job Description
We are seeking two motivated and customer-focused individuals to join our team as Shop Assistants / Cashiers at our Clicks Equestria store. This role is central to delivering service excellence through efficient customer service, point of sale operations, and merchandising. The ideal candidate will be a brand ambassador, ensuring a positive and friendly shopping experience that makes our customers feel good.
Key Responsibilities & Job Objectives:
- Efficiently execute all operational activities at the point of sale in a timely manner.
- Accurately scan merchandise and process payments, including handling ClubCard rewards.
- Safely handle cash transactions at all times.
- Proactively promote the Clicks ClubCard and enroll new members to achieve participation targets.
- Inform customers about current promotions to enhance their shopping experience and drive sales.
- Deliver superior customer service by being visible, friendly, and professional.
- Perform merchandising and general housekeeping duties according to store standards.
- Maintain up-to-date knowledge of products, ranges, promotions, and store events to provide customers with accurate information.
- Support the company’s vision and values by being a dedicated team player.
Minimum Requirements
Education:
- Essential: Grade 12 certificate.
- Desirable: Minimum 50% in both Mathematics and English at Grade 12 level.
Experience:
- Previous experience in a customer-facing role within a retail or FMCG environment is desirable but not essential.
Knowledge, Skills, and Competencies
Knowledge:
- Basic mathematical calculations.
- Understanding of retail/FMCG operations, including merchandising and promotions.
- Knowledge of stock management procedures.
- Understanding of customer service excellence principles.
Skills:
- Strong planning and organising abilities.
- Effective problem-solving skills.
- Excellent customer orientation.
- Good communication skills.
- Basic computer literacy.
- Numeracy skills.
Competencies:
Essential:
- Relating and networking with people.
- Following instructions and procedures accurately.
- Delivering results and meeting customer expectations.
Desirable:
- Working effectively with people.
- Persuading and influencing others.
- Planning and organising tasks efficiently.
- Coping with pressures and setbacks in a fast-paced environment.
How to Apply
To apply for this position, please visit the official Clicks Group careers portal by clicking the link below. Applications must be submitted by the deadline: 6 October 2025.