Shop Assistant / Cashier X1 – Clicks Mall of Africa

Listing Reference: click_021695
Listing Status: Online
Application Deadline: 1 October 2025
Industry: FMCG & Supply Management
Job Category: FMCG, Retail, Wholesale and Supply Chain
Location: Mall of Africa, Midrand, Gauteng
Contract Type: Permanent
Employment Equity: Yes (EE Position)
Company: Clicks Group

Position Summary

Clicks Group is looking for a dedicated and customer-focused Shop Assistant/Cashier to join the team at our Mall of Africa store. This is an entry-level position perfect for someone who is passionate about retail and delivering excellent service. The successful candidate will be at the heart of our store operations, ensuring a positive and efficient shopping experience for every customer.

Job Description & Key Responsibilities

As a Shop Assistant and Cashier, you will be responsible for a variety of tasks that keep our store running smoothly and our customers happy. Your main duties will include:

Operating the point of sale (POS) system efficiently and accurately to process customer transactions.
Handling cash and other forms of payment with utmost care and security at all times.
Scanning merchandise correctly and ensuring pricing accuracy.
Promoting and enrolling new members for the Clicks clubcard to help achieve participation targets.
Informing customers about current promotions, specials, and events to enhance their shopping experience and drive sales.
Providing friendly, professional, and superior customer service by being a visible and helpful brand ambassador on the shop floor.
Assisting with merchandising tasks, including maintaining visual standards, restocking shelves, and ensuring general housekeeping to keep the store tidy and presentable.
Staying updated on all product ranges, promotions, and in-store events to provide accurate information to customers.
Supporting the overall vision of Clicks Group to be the first choice in health and beauty retail.

Required Knowledge, Skills, and Competencies

Knowledge:

Basic mathematical calculations.
An understanding of retail or FMCG environments, including merchandising and promotional principles.
Basic knowledge of stock management procedures.
Understanding the principles of customer service excellence.

Skills:

Good planning and organising abilities.
Strong problem-solving skills.
A strong customer-oriented approach.
Effective communication skills.
Basic computer literacy.
Good numeracy skills.

Essential Competencies:

Ability to relate to and network with people.
Following instructions and procedures carefully.
Delivering results and meeting customer expectations consistently.

Desirable Competencies:

Working effectively with people in a team.
Persuading and influencing others positively.
Strong planning and organising skills.
Coping well with pressures and setbacks.

Experience & Education Requirements

Experience:

Minimum: While no prior experience is mandatory, experience in a customer-facing role within a retail or FMCG store environment is highly desirable.

Education:

Essential: Grade 12 (Matric) certificate.
Desirable: A minimum of 50% in both Mathematics and English at the Grade 12 level.

How to Apply

To apply for this position, please visit the official Clicks Group careers portal by clicking the link below. Ensure your application is submitted before the closing date.

Application Link: Apply on careers.clicksgroup.co.za