Assistant Claims Handler

Reference Number: SLP/074-25
Company: Legal Expenses Insurance South Africa Limited (Leza/Scorpion)
Job Type: Permanent
Location: Gauteng
Work Level: Entry Level / Skilled
Salary: Market Related
Posted: 1 hour ago

Job Description

We are seeking a dedicated and detail-oriented Assistant Claims Handler to join our Labour Claims team in Johannesburg. This is an excellent entry-level opportunity for an individual with a passion for the legal field and a desire to build a career in claims handling. The successful candidate will play a key role in providing essential legal support and advice to our clients.

Key Responsibilities

• Consulting with clients to understand their legal needs and situations.
• Attending to clients by providing professional legal advice and assistance.
• Drafting and responding to official correspondence on behalf of clients.
• Providing regular updates and feedback to ensure clients are well-informed.
• Assessing the merits of legal matters and applying relevant legal principles in accordance with the membership agreement.

Minimum Requirements

Education:

• Matric (Grade 12) is essential.
• A National Diploma in Paralegal Studies or an equivalent qualification is required.
• Alternatively, completion of the internal MENU Training program (for internal employees) is acceptable.

Experience:

• At least 1 year of experience working in a legal environment.
• For Legal Interns: A minimum of 6 months’ completed internship, a signed-off Portfolio of Evidence (POE), and completion of all core legal trainings are mandatory.
• Previous experience dealing with Labour claims will be a distinct advantage.

Other:

• Must be computer literate, with specific proficiency in MS Word and Outlook.

Working Conditions

• This is a regular office-based role with no significant health and safety risks.
• No travel is required for this position.
• Working hours are Mondays to Fridays from 08:00 to 16:30.
• Working on alternate Saturdays from 09:00 to 12:30 is required.

Required Competencies

Knowledge:

• Professional knowledge.
• Thorough product knowledge.

Skills:

• Strong attention to detail.
• Excellent administrative skills.
• Analytical thinking ability.
• Computer literacy.
• Effective verbal and written communication.

Behavioral:

• Administrative and computer systems orientation.
• A strong customer service orientation.
• High integrity and self-confidence.
• Ability to tolerate stress effectively.

Application Process

To apply for this position, please submit your updated CV along with a fully completed application form.

Contact Person: Thembi Tambani
Email for Applications: recruitment@scorpion.biz
Reference Number: Please quote SLP/074-25 when submitting your application.
Application Deadline: Tuesday, 07 October 2025

Additional Information

Employment Equity: Our company is committed to promoting equity and aims to meet all numeric targets as set out in our Employment Equity Plan. Your application requires an indication of your race, gender, and disability status to facilitate this process successfully. Please note that the employment of close family relatives is strictly prohibited.

In the event that no suitable internal applications are received, external applications will be considered. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful.

Protection of Privacy: Scorpion Legal Protection is dedicated to protecting your privacy. Your personal information will be handled properly, lawfully, securely, and transparently solely for the purpose of our recruitment processes. We have implemented robust technical and organisational measures to ensure your information remains secure, accurate, and current.

How to Apply: Please visit the application portal to submit your application.
Apply for this job on scorpion.mcidirecthire.com