Telesure Investment Holdings (TIH)
Sales Consultant (MyToyota Insurance)
Company: Telesure Investment Holdings (TIH)
Location: Johannesburg, Gauteng
Job Type: Entry Level
Application Period: Open until filled
About the Job
Join TIH, a leading provider of financial services in South Africa, and advance your career in a purpose‑driven environment.
Job Purpose
Handle inbound and outbound policy sales using leads and marketing campaigns. Build and maintain customer relationships, meet performance indicators, and present solutions that align with each client’s needs.
Key Responsibilities
- Develop new customer relationships and act as the first point of contact via telephone.
- Conduct needs analyses using a structured multi‑level sales script and record detailed notes.
- Set clear objectives for every call, present relevant information, and identify the level of customer interest.
- Recommend suitable products and guide customers toward purchase, explaining pricing, terms, and benefits.
- Adhere to company policies, procedures, and regulatory codes of conduct.
- Enter accurate call‑back schedules and details into the CRM system after each customer interaction.
- Prioritize workflow to achieve productivity, quality, and timing targets.
- Engage in continuous learning of internal policies and external regulations through online training and formal assessments.
- Identify new sales prospects through referrals and recommendations from existing customers.
Qualifications
Education
- Matric, Grade 12, or SAQA accredited equivalent (required).
- Completion of Regulatory Exam 5 (advantage).
- FAIS credits, CPD hours, and COB (advantage).
Experience
- 2–3 years of telephonic sales experience (required).
- Experience within the financial services industry (advantage).
How to Apply
Think you have what it takes to join an unstoppable team committed to delivering peace of mind? Apply now.