Office of the Valuer General
Receptionist
Job Description
We are seeking a dedicated and professional Receptionist to join our team at the Office of the Valuer-General in Pretoria. This entry-level position offers a permanent contract and is ideal for individuals who enjoy interacting with people and providing excellent customer service in a government office environment.
Duties and Responsibilities
As a Receptionist, you will play a key role in ensuring smooth operations at the front desk. Your main duties will include:
- Providing reception support services by welcoming visitors and clients warmly.
- Directing visitors to the appropriate destinations within the office.
- Receiving and handling incoming telephone calls professionally.
- Offering accurate information and assistance to clients and visitors.
- Maintaining a tidy and organized reception area at all times.
- Managing telephone services, including screening and forwarding calls.
- Taking and recording telephone messages accurately.
- Updating and maintaining telephone directories.
- Recording incoming and outgoing faxes in the relevant registers.
- Safeguarding office equipment and monitoring its condition.
- Reporting any faulty equipment to the appropriate personnel promptly.
This role requires a proactive approach to ensure that all visitors and callers receive a positive first impression of our organization. You will be the friendly face of the Office of the Valuer-General, contributing to efficient daily operations.
Requirements
Formal Qualifications
A Grade 12 certificate (National Senior Certificate or equivalent) is required.
Experience
No previous work experience is necessary for this entry-level position. This is an excellent opportunity for recent matriculants or individuals starting their career in administration.
Knowledge
To succeed in this role, you should have:
- Strong language skills and the ability to communicate effectively with people from diverse backgrounds and at different levels.
- Good telephone etiquette to handle calls professionally.
- Understanding and ability to apply Batho Pele principles, which focus on putting people first in public service.
Skills
Essential skills include:
- Basic computer literacy to handle daily administrative tasks.
- Excellent interpersonal relations skills to build positive interactions.
- Strong organizational skills to manage the reception area efficiently.
- Effective communication skills, both written and verbal, for clear and professional exchanges.
We value enthusiasm, reliability, and a customer-focused mindset. Training will be provided to help you excel in your responsibilities.
Application Notes
The Office of the Valuer-General is committed to promoting diversity and inclusivity. We encourage applications from all racial and gender groups, as well as people with disabilities. Reasonable accommodations will be made for applicants with disabilities, including where a driver’s license may be required in other roles.
To apply, please submit a comprehensive curriculum vitae (CV), copies of your qualifications, and a certified copy of your identification document, permanent residency permit, or valid work permit. If you have foreign qualifications, include an evaluation report from the South African Qualifications Authority (SAQA).
Only shortlisted candidates will be contacted within three months after the closing date. If you do not hear from us by then, consider your application unsuccessful.
Important Information:
- The Office of the Valuer-General is an equal opportunity and affirmative action employer. We aim to achieve representivity in our workforce.
- We reserve the right not to fill this position.
- All applicants must be South African citizens, permanent residents, or non-SA citizens with a valid work permit.
- Shortlisted applicants will be available for selection interviews and/or competency assessments at a time and place determined by the Office.
- Pre-employment security screening will be conducted, and the appointment is subject to a positive result.
- Applicants must disclose any pending criminal, disciplinary, or other investigations against them. Failure to do so may lead to disqualification or termination if appointed.
Enquiries: For more information, contact Ms. Refilwe Noge at 079 894 4645.
How to Apply
To apply for this exciting Receptionist position, please visit the official application portal: