Receptionist

Company: RCL FOODS

Location: Rustenburg, North West

Job Type: Permanent, Entry Level

Application Deadline: September 27, 2025

Reference Number: RCL250918-1

About RCL FOODS

RCL FOODS is a leading South African food manufacturer. We are looking for a skilled and experienced Receptionist to join our Commercial team in Rustenburg. This role is vital for providing administrative support to the cash office and acting as the bridge between visitors and staff. The ideal candidate will help create a welcoming and efficient workplace while supporting internal teams and ensuring all security measures and controls are strictly followed.

Job Description

As a Receptionist at RCL FOODS, you will be the first point of contact for our company. Your main duties will include managing the front desk, handling telephone calls, and performing various administrative tasks to ensure the smooth operation of our office. You will play a key role in maintaining a professional and friendly environment for all visitors and employees.

Key Responsibilities

• Reception Duties: Be at your desk on time to start receiving calls. Maintain a safe and clean reception area by complying with all procedures, rules, and regulations.
• Meeting Preparation: Ensure the boardroom is clean and ready for meetings, with adequate supplies like milk and water. Coordinate with the cleaning staff to clean the boardroom before and after meetings.
• Meeting Coordination: Book all meetings in your diary and on the daily whiteboard. Manage meeting requests via email, print necessary documents, and file them after meetings.
• Office Security: Lock boardroom doors and switch off air conditioning and lights at the end of the day.
• Switchboard and Telephone Management: Answer all telephone calls in a friendly, helpful, and customer-focused manner. Write detailed messages in the message book and inform employees promptly. Email messages if employees or managers are unavailable.
• Handling Difficult Situations: Manage pressure with difficult customers by being patient, listening carefully, and ensuring problems are resolved efficiently.
• Visitor Management: Notify company personnel of visitor arrivals. Maintain security by following procedures, monitoring the logbook, and screening for safety. Direct visitors using employee and department directories.
• Postal Duties: Organize and collect post from the Post Office once a week or every second week.
• Package Handling: Receive packages, sign for them if necessary, and record them in the Package Received book. Ensure recipients sign upon receipt and file copies in the Packages Received file.
• Administrative Support: Perform ad-hoc administrative tasks such as filing, updating records, and following all security measures and controls.

Minimum Requirements

• Grade 12/Matric certificate.
• Minimum of 2 years’ relevant experience as a Receptionist, Telephone Operator, or in a similar role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel).

How to Apply

To apply for this position, please visit the official application portal at rcl.erecruit.co.

Application Deadline: September 27, 2025. Applications submitted after this date will not be considered.