Rand Mutual Assurance
Receptionist
Company: Rand Mutual Assurance
Location: Parktown, Gauteng
Job Type: Permanent
Work Level: Entry Level / Junior
Salary: Market Related
Reference Number: RM-787
Application Deadline: Open until filled
The Job at a Glance
As the first point of contact for visitors, clients, and employees, the Receptionist is a vital role that represents the professional image of Rand Mutual Assurance. This position is responsible for managing front desk operations, providing exceptional administrative support, and ensuring smooth communication flows throughout the organization. You will report directly to the Facilities Manager and play a key role in the day-to-day functioning of the office.
Key Responsibilities
- Visitor Management: Greet all visitors warmly, determine the purpose of their visit, announce arrivals promptly, and direct them to the appropriate employee or meeting room.
- Phone Operations: Answer, screen, and forward incoming phone calls efficiently. Take accurate messages and provide helpful information to callers.
- Administrative Support: Manage all incoming and outgoing mail, including sorting, distribution, and coordinating courier services.
- Schedule Management: Assist with the booking and coordination of meeting rooms and other facility usage.
- Security Compliance: Monitor visitor access, maintain detailed visitor logs, and ensure all security protocols are strictly followed.
- Communication: Act as a communication hub, relaying important information between departments and distributing internal notifications.
- Document Management: Receive, process, and file documents, and perform basic data entry tasks as required.
- Facilities Support: Report any office maintenance issues, assist with basic troubleshooting of office equipment, and provide administrative support to the Facilities Manager.
- Special Projects: Provide support for company events, meetings, and other administrative initiatives as assigned by the Facilities Manager.
What You’ll Bring to the Table
Minimum Requirements:
- Grade 12 / Matric certificate.
- Minimum of 1-2 years of experience in a receptionist role or a similar customer-facing position.
- Prior experience using multi-line phone systems and standard office equipment (e.g., printers, photocopiers).
- A demonstrated track record of providing excellent customer service.
Advantageous Qualifications:
- A certification in office administration or reception management.
- Prior experience working in a corporate environment.
What You’ll Get in Return
Rand Mutual Assurance offers a stable and rewarding career with a company that has 131 years of history. In return for your skills and dedication, we provide:
- Great opportunities for personal and professional development.
- A competitive salary package with various benefits.
- Flexible work arrangements, offering a combination of remote and in-office work.
- The chance to be part of a dedicated, collaborative, and values-driven team.
Application Process
Turnaround Time: The shortlisting process will commence after the application due date. The duration of the process depends on candidate progression and manager availability. If you have not received a response within 21 days, please consider your application unsuccessful.
Our Commitment to Transformation: In accordance with our employment equity plan, goals, and targets, preference may be given to candidates from under-represented designated groups, but this is not limited to them.
How to Apply
To apply for this position, please use the application link below. This will direct you to the official Rand Mutual Assurance hiring portal.