Quality and Systems Manager

We are currently seeking an experienced and highly organized, tech-savvy Quality and Systems Manager to lead the design and implementation of ISO quality systems and a Laboratory Information Management System (LIMS) for our developing laboratory. This pivotal role is ideal for someone ready to take ownership of building operational systems from the ground up while ensuring the lab meets international standards of excellence.

Key Responsibilities

• Design and implement a compliant ISO 9001 and ISO 17025 quality management system
• Develop all quality documentation, including SOPs, quality manuals, audit checklists, training logs, and document control processes
• Lead internal audits, gap analyses, and preparation for external assessments
• Set up and manage systems for non-conformities, corrective actions, and quality assurance reviews
• Train and support staff in applying quality practices

LIMS Setup and Integration

• Plan and coordinate the full implementation of our LIMS
• Work with software vendors to tailor workflows, configure modules, and onboard users
• Develop protocols for sample tracking, digital data entry, automated reporting, and client access
• Provide internal training, documentation, and support to ensure effective system use
• Monitor system performance and lead improvements over time

Administrative and Operational Support

• Oversee tracking of samples, client communication, invoicing, and report release
• Maintain organized records, staff documentation, inventory logs, and compliance files
• Support the lab’s management team with reporting, scheduling, and procedural improvements

Qualifications and Experience

• Degree in Science, Administration, Quality Management, Laboratory Technology, or a related field
• Minimum of 5 years of experience in a laboratory or regulated environment, with direct responsibility for implementing ISO 17025 or ISO 9001
• Proven experience in LIMS setup, customization, or administration
• Strong skills in documentation, internal auditing, and project coordination
• Proficient in MS Office, cloud systems, and technical communication

Personal Attributes

• Proactive and self-directed, with strong project leadership skills
• Meticulous attention to detail and a systems-oriented mindset
• Strong communicator and trainer
• Committed to building efficient, compliant, and sustainable systems
• Adaptable to a fast-evolving environment

Salary and Benefits

The gross salary for this role is SCR 30,000 per month, commensurate with qualifications and experience. Benefits include:

• Accommodation
• Paid Annual Leave
• Paid Sick Leave
• Work Permit Sponsorship
• Relocation Assistance
• Professional Development
• Transportation Allowance
• Medical Benefits