About the Role

Purpose of the Job:

We are seeking a friendly and professional Receptionist to join our team at our Parkdene location. The primary purpose of this role is to greet our valued members and provide exceptional, efficient customer service assistance, creating a positive and welcoming first impression of the Planet Fitness experience.

Key Performance Areas

Your main responsibilities will include, but are not limited to:

• Answering incoming telephone calls promptly and professionally.
• Providing outstanding, customer service-driven support to all members and visitors.
• Efficiently assisting with and resolving member queries and concerns.
• Greeting members upon arrival and managing access control.
• Ensuring the reception area is effectively and efficiently controlled at all times.
• Utilizing superior communication skills to interact with a diverse range of people.

Experience and Competencies Required

The ideal candidate will possess the following qualifications and attributes:

• Basic PC literacy and comfort with using computers.
• A naturally friendly and efficient demeanor that reflects the positive Planet Fitness way.
• Willingness and ability to work flexible hours and shifts, including weekends and public holidays if required.
• High energy levels to maintain a vibrant and welcoming atmosphere.
• Previous experience in a front desk, welcome desk, or receptionist position is a distinct advantage.
• Must have reliable transport to ensure punctuality for all shifts.

Application Process

To apply for this exciting entry-level opportunity, please follow these two steps:

1. Email your comprehensive CV directly to: CGM.Bedford@planetfitness.co.za
2. Complete our online recruitment form to help us get to know you better: Planet Fitness Recruitment Form

Application Deadline: Open until filled

Please note: If you have not heard from our HR department within 14 days of your application, please consider your application unsuccessful on this occasion.