MHR
Dental Receptionist
Recruiter: Anita Hanekom
Reference Number: MHR251114-2
Location: Sandton, Gauteng, South Africa
Facility: MHR Clients (Private Healthcare Facility)
Job Type: Permanent
Healthcare – Business Sector
Application Deadline: 30 November 2025
Opening Date: 1 January 2026
Introduction
Our client is a specialist dental practice located in Sandton. They are looking for a Dental Receptionist to join their team. The role is full‑time, 07:30 – 16:30, Monday to Friday.
Key Responsibilities
- Welcome patients in a friendly and professional manner.
- Manage appointments: schedule, confirm, and reschedule bookings.
- Answer phone calls, respond politely, and direct callers to the appropriate team member.
- Maintain confidential patient records using dental practice software.
- Process payments, issue receipts, and explain costs clearly.
- Assist patients with forms and documentation.
- Coordinate with clinical staff to ensure smooth patient flow.
- Keep the reception area tidy, welcoming, and stocked with reading materials.
- Handle sensitive information with discretion in line with data protection laws.
- Provide support to patients who are medically or emotionally vulnerable.
- Contribute to a positive team culture through proactive communication.
- Perform basic accounting tasks, including bookkeeping and preparing monthly creditor/debtor lists.
Requirements
- Grade 12 or equivalent.
- Previous experience in a dental or healthcare reception role is preferred.
- Familiarity with dental terminology and procedures.
- Confidence using dental practice management systems (e.g., SOE, Dentally or similar).
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Basic accounting competence.
Personal Attributes
- Honest, accountable, and trustworthy.
- Committed, loyal, and proud of the practice’s values.
- Warm, empathetic, and kind with patients.
- Excellent communicator, both listening and speaking clearly.
- Calm under pressure and able to maintain a reassuring presence.
- Well‑presented, professional, and punctual.
- Team‑oriented and collaborative.
- Proactive, dependable, and initiative‑taking.
- Patient‑focused and willing to go the extra mile.
- Curious, observant, and eager to learn.
How to Apply
To apply, please visit the link below. Ensure your profile is up to date before submitting your application.
Further Information
Our Career Centre is available for support. Reach out via the contact details below:
- Free State, KwaZulu‑Natal, Northern & Western Cape: T 0219436270 / talent@mhr.co.za
- Gauteng, Limpopo, Mpumalanga & North West: T 0219436269 / careers@mhr.co.za
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