Internal Sales Administrator

Internal Sales Administrator

A vacancy exists for an Internal Sales Administrator to join our team in Erasmuskloof. This role is pivotal in supporting the Sales Department by efficiently managing administrative tasks, preparing quotes and submissions, tracking orders, and ensuring seamless communication between suppliers and customers.

About the Role

The Internal Sales Administrator will play a key role in maintaining the smooth operation of the sales process. This involves daily file uploads, pipeline reporting, addressing supply issues, and assisting with overflow sales tasks. The ideal candidate will have a strong understanding of IT products and systems (e.g., Dell, HP, VMware), proficiency in e-commerce platforms, and the ability to thrive in a fast-paced environment while ensuring accuracy and efficiency.

Key Responsibilities

• Prepare and upload files daily
• Assist with general customer and internal queries
• Support the Sales Department during peak periods or when short-staffed
• Track orders through the system until delivery
• Generate weekly pipeline reports
• Understand and manage the process from “supplier to customer”
• Resolve daily supply issues and escalate to Management when necessary
• Communicate key customer feedback internally
• Prepare quotes and submissions with required documentation
• Produce letters, memos, reports, and spreadsheets
• Maintain accurate filing systems
• Provide general administrative support to the sales team

Minimum Requirements

• Matric qualification essential
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Non-negotiable e-commerce experience
• Ability to work under pressure
• Strong time management and planning skills
• Attention to detail

Desired Skills

• Internal Sales experience
• Dell, HP, and VMware knowledge
• Reporting and administration expertise
• Experience with preparing quotes