Service Advisor – Hyundai

Company: Hyundai Automotive South Africa
Location: Cape Town, Western Cape
Job Type: Full‑time
Posted: 2025‑11‑18
Application Deadline: Open until filled

Job Summary

We are looking for a skilled Technical Service Advisor to join our team in Cape Town. You will help customers with technical questions and support, ensuring they are satisfied with our products and services.

Key Responsibilities

• Provide technical support to customers by phone, email, or chat.
• Help customers troubleshoot and solve hardware, software, and networking issues.
• Work with internal technical teams to resolve more complex problems.
• Record customer interactions and solutions clearly.
• Suggest improvements to support processes.
• Keep up to date with product updates and new technology.
• Build and maintain strong relationships with customers for loyalty and satisfaction.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience in a technical support role, preferably customer‑facing.
• Strong knowledge of computer hardware, software, and networking systems.
• Excellent communication and interpersonal skills.
• Ability to explain technical concepts simply and clearly.
• Customer‑focused with a dedication to exceptional service.
• Strong problem‑solving skills and attention to detail.
• Can work independently and as part of a team.

How to Apply

If you are passionate about helping customers and have the technical skills described above, we encourage you to apply.

Visit the application link below to submit your application:

Apply for the Technical Service Advisor Position

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