Herotel
Office Assistant
Company: Herotel
Location: Bronkhorstspruit, Gauteng
Job Type: Entry Level
Posted: Recently
Application Deadline: Open until filled
About Herotel
Herotel is a leading telecommunications provider. We are inviting passionate and dedicated individuals to apply for the position of Office Assistant to be based at our Bronkhorstspruit office.
Purpose of the Role
The Office Assistant is a vital role responsible for providing comprehensive administrative, organizational, and clerical support. The main purpose is to ensure the smooth and efficient daily functioning of the office and its associated operational tasks, creating a professional and welcoming environment for both staff and visitors.
Key Responsibilities and Duties
The successful candidate will be entrusted with a variety of tasks, including but not limited to:
- Answering and directing incoming phone calls and emails to the appropriate staff members or departments.
- Greeting all office visitors and walk-in customers in a friendly and professional manner.
- Assisting walk-in customers with account-related queries, new sales sign-ups, and connecting them with customer support.
- Processing account payments and facilitating the purchase of vouchers for customers.
- Managing and maintaining adequate stock levels of office and kitchen supplies.
- Ensuring the office environment is consistently clean, tidy, and well-presented.
- Overseeing and coordinating the work of cleaning and gardening staff.
- Performing general office duties such as scanning documents, photocopying, and maintaining an efficient filing system.
- Managing inventory and recordkeeping for field operations teams.
- Conducting Health and Safety checks and ensuring all staff adhere to company policies.
- Assisting the Fleet department with vehicle checks and Daily Safe Task Instructions (DSTI).
Required Experience and Skills
To excel in this role, the ideal candidate should possess:
- Proven previous experience in a similar office support or administrative role.
- Excellent verbal and written communication and interpersonal skills.
- Strong proficiency in MS Office (Word, Excel, Outlook) and general computer literacy.
- A demonstrated ability to prioritize tasks effectively and manage time efficiently.
- Meticulous attention to detail and a commitment to accuracy in all tasks.
- The ability to work independently with strong organizational and problem-solving skills.
- Flexibility and adaptability to handle changing priorities and meet evolving office needs.
Education Requirements
- A Grade 12 / Matric certificate is a mandatory requirement.
- Any specialized qualification or certification in Office Administration will be considered a significant advantage.
Additional Important Information
- In accordance with Herotel’s Employment Equity Plan, preference will be given to qualified candidates who are Previously Disadvantaged Individuals.
- By submitting your application and CV, you provide Herotel with your express consent to process the personal information contained therein for the purpose of processing your application. For more details on how we handle personal data, please refer to the Privacy Policy on our official website.
- Please note that if you do not receive any feedback from us within 4 weeks of the application closing date, you should consider your application unsuccessful.
How to Apply
To apply for this position, please visit the official application portal.