Fidelity Services Group
Receptionist – Site Based
Company: Fidelity Services Group
Location: Durban, KwaZulu-Natal (Balito / Inanda or surrounding areas)
Employment level: Entry Level
Posted: 27 November 2025
Job Overview
We are looking for a friendly and efficient Receptionist to manage the front desk and support daily office operations. The ideal candidate will handle all phone inquiries, welcome visitors, and assist with administrative tasks. The role focuses on excellent customer service and quick problem resolution.
Key Responsibilities
- Answer the switchboard and forward direct calls
- Provide information and respond to telephone inquiries
- Greet visitors and job applicants who arrive at the office
- Resolve most issues on the first call, or direct to the right person
- Meet daily targets for call volume and customer satisfaction
- Maintain a professional and approachable attitude at all times
Qualifications and Skills
- Matric certificate
- Minimum PSIRA Certificate Grade C
- Registered with the National Key Person (NKP)
- Proficiency in Microsoft Word, Outlook, SAP and Excel
- Strong command of English, both spoken and written
- Ability to liaise professionally with personnel at all levels
- Capable of working under pressure and meeting tight deadlines
- Own transport is essential
- Residential requirement: Balito, Inanda or nearby areas
Other Information
We reserve the right to decline any application. Preference is given to existing employees. Historically disadvantaged and Black female candidates are strongly encouraged to apply.
Candidate will be expected to complete the application within 10 working days after the closing date. If not contacted, the application will be considered unsuccessful.
How to Apply
Please submit your application through our online portal:
Application Deadline: Open until filled.