Head Office Receptionist

Company: Dis-Chem Pharmacies Limited

Location: Delmas, Mpumalanga

Posted: 19 November 2025

Application Deadline: Open until filled

Job Summary

The TLC Head Office at Dis-Chem Pharmacies is looking for a friendly, organized and proactive Receptionist to manage our front desk and communication systems. The successful candidate will act as the first point of contact for visitors, phone calls and emails, ensuring all inquiries are handled professionally and efficiently.

Key Responsibilities

• Greet and welcome visitors, check them in, and inform relevant staff of their arrival.
• Answer, screen and direct incoming phone calls and emails promptly.
• Use proper telephone etiquette and provide accurate information about company services and staff.
• Transfer calls to the appropriate department quickly and accurately.
• Maintain an organised and tidy reception area at all times.
• Receive, sort and distribute mail, packages and deliveries.
• Support staff with general office tasks as needed.
• Monitor and respond to customer care queries received via email or social media.
• Assist with posting or replying to social media messages in line with company guidelines.
• Follow Dis-Chem policies, procedures and health & safety rules.

Essential Qualifications

• Grade 12 / Matric (South African citizen).
• Basic knowledge of administrative support.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with filing software.
• Good verbal and written communication skills.
• Strong organisational and multitasking ability.
• Active listening and customer‑service orientation.

Competencies

• Problem solving: identifies creative solutions while following established guidelines.
• Business knowledge: basic understanding of business operations.
• Communication: clear, concise verbal and written communication.
• Interpersonal: builds cooperative relationships and shows respect for coworkers.
• Quality orientation: pays close attention to detail and ensures high-quality work.
• Self‑management: plans tasks effectively and prioritises actions.

Special Conditions of Employment

Occasional travel to other Dis‑Chem locations may be required.

Applicants must have a valid South African driver’s licence and reliable transport.

Applicants must be able to provide a clean criminal record and a clear credit rating (MIE). No criminal record is acceptable.

How to Apply

To apply, visit the Dis‑Chem Simplify HR portal: dischem.simplify.hr.