Job Description

Dis-Chem Pharmacies is actively building a talent pool of Casual Cashiers for their Jean Avenue stores. This strategic initiative ensures we have pre-screened, qualified individuals ready to fill future opportunities as they arise.

Purpose of the Role

As a Casual Cashier, you will be essential in delivering exceptional customer service at the point of sale. Your primary responsibility will be to accurately process customer transactions using our operating system, strictly following company policies and procedures. This role requires zero tolerance for inaccuracies and plays a crucial part in eliminating fraud risk.

Minimum Requirements

• Grade 12 / Matric certificate
• Minimum 6 months’ experience in cashier/till operations
• Computer literacy with MS Office
• Strong numerical skills
• Excellent command of the English language
• Basic customer service experience
• Flexibility to work retail hours

Key Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures
• Build professional relationships with customers
• Report customer feedback to supervisors and management
• Maintain customer turnover hourly rate standards
• Stay informed about current sales and promotions
• Ensure safety of colleagues and customers
• Implement Dis-Chem’s 5-star communication principles
• Manage cash flow responsibly
• Obtain proper authorization for line voids and price changes
• Process merchandise exchanges and authorized returns
• Handle various payment methods including cash, cards, vouchers, and coupons
• Process loyalty cards from partner programs
• Follow cash handling security procedures
• Maintain password security and confidentiality
• Ensure all outgoing items are properly scanned and paid for
• Recognize and report suspicious behavior to management
• Address customer queries regarding store merchandise
• Adhere to all security policies and procedures

Required Competencies

Essential Skills:

• Thorough knowledge of cash register operations
• Experience processing sales, refunds, and payments
• Strong English communication skills (written and oral)
• High level of accuracy and attention to detail
• Professional appearance and demeanor
• Emotional intelligence and social awareness
• Accountability and problem-solving abilities
• Basic report analysis skills
• Trustworthiness and honesty
• Effective time management

Advantageous:

• Knowledge of a third additional language

Special Conditions of Employment

• Must be willing and able to work retail hours
• Reliable transport and/or residence near the store
• South African citizenship
• Clear credit and criminal records

Remuneration and Benefits

We offer a market-related salary package commensurate with experience and qualifications.

Important Note

Inclusion in our talent pool does not guarantee employment. While not all candidates will be hired, being part of the pool significantly increases your chances of consideration when suitable positions become available that match your qualifications and our company needs.

Equal Opportunity Employer

Dis-Chem Pharmacies is an equal opportunity employer. Our recruitment process considers our approved Employment Equity Plan and Targets as part of our broader Employment Equity & Transformation Strategy. We actively support the recruitment of People with Disabilities.

Application Deadline

Open until filled