Debrief Investigations Clerk

Company: AVI Limited

src=”/2025/11/avi-3.jpg” alt=”AVI Limited Logo” width=”150″>

Job Type: Entry Level

Location: Kempton Park, Gauteng

Posted: 15 November 2025

About the Role

At AVI Limited we value collaboration and innovation. Our Shared Services teams in IT, Finance, HR, Logistics, Digital, Marketing and Field Marketing support our industry-leading brands. This position is part of AVI Logistics Support Services, where we manage the movement of goods from warehousing to delivery. We are looking for a detail‑oriented Investigations Clerk who can analyse customer delivery queries and resolve discrepancies quickly.

Key Responsibilities

• Distribute the daily returns report to all stakeholders by 9:00 am.
• Prepare the Back‑to‑Stock (BTS) checklist the following morning.
• Investigate shortages and extras by reviewing PODs, driver documents and system records (Indigo, Ciro, Just Imagine, etc.).
• Work with other departments to resolve differences and communicate findings clearly.
• Retrieve and review CCTV footage when needed to support investigations.
• Compile and share investigation outcomes with evidence to responsible parties.
• Reconcile weekly shorts and extras reports and ensure accuracy before stock adjustments.
• Prepare and submit the monthly Drivers Acknowledgement of Debt (AOD) report to Transport.
• Coordinate hamper orders, ensuring all sites order in the first week of each month.
• Create accurate hamper orders and distribution lists for Isando DC and contractors.
• Assist customers and sales teams with POD requests.
• Support stock‑take preparations, stock movements and POD scanning.
• Participate in stock takes as required.
• Maintain accurate digital records across multiple systems.

Reporting To

Senior Distribution Center Manager

Requirements

• Minimum 2 years’ experience in SAP, preferably in a warehouse or logistics setting.
• Knowledge of SAP R/3 WM and IM modules.
• Experience conducting investigations or process audits.
• Proficiency in Microsoft Excel and the Office suite.

Qualifications & Certifications

• Grade 12 (Matric) – essential.

Core Competencies

• Strong analytical and problem‑solving skills.
• Excellent organisational and coordination ability.
• High attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Professional conduct and adherence to governance and ethics.
• Team player with a proactive, adaptable attitude.
• Willingness to learn and take on new responsibilities.
• Flexible to work overtime when required.
• Independent work and ownership of investigations.
• High integrity and confidentiality when handling discrepancies.
• Strong sense of accountability and urgency.

Application Deadline

Open until filled.

How to Apply

To apply for this job please visit AVI Simplify HR.