COMMISSIONS ADMINISTRATOR

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About the Position

A vacancy exists for a Commissions Administrator at a leading financial services company in Pretoria. This role requires a highly organized and detail-oriented individual to manage commission-related tasks and provide administrative support.

Minimum Requirements

  • Formal Education: Matric with mathematics or accounting is required.
  • Experience: At least 2 years of working experience in a commission-related role. Experience in the financial services industry is an advantage.
  • Knowledge:
    • Excellent knowledge of MS Office (Word, Excel, and Outlook)
    • Intermediate-level administrative and clerical skills, including word processing and managing files and records
    • Fluent in English (speak, read, and write). Afrikaans is an advantage

Key Responsibilities

  • Commissions:
    • Request and process commission statements from product providers monthly, ensuring accurate and timely processing for 200+ financial advisors using the Commsplit commission system
    • Manage the client information inbox and load client information reports daily
    • Monitor and resolve outstanding client information issues, capturing updates on the commission system
    • Address commission discrepancies in exception reports and implement corrective measures
    • Handle commission-related queries from the Head of Department
    • Process and document special payments and associated commission loads
    • Generate and distribute commission schedules to financial advisors
  • Bookbuys and Client Transfers:
    • Manage new advisor book imports according to set deadlines
    • Communicate progress regularly with HOD and advisors
    • Conduct reconciliations (both manual and in Excel) and obtain sign-off from HOD
  • Reporting:
    • Coordinate information for the monthly Operations Report
  • Other Administrative Support:
    • Provide clerical and administrative support as required by the operations division

Desired Skills

  • Commissions administration experience
  • Financial services industry knowledge
  • Strong attention to accuracy

 

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