CALL CENTRE OPERATOR

Location: Johannesburg, Gauteng
Posted: 2025‑11‑24 (Open until filled)

About IIE Rosebank College

IIE Rosebank College, part of the ADvTECH Group, is Africa’s leading private education provider. Founded in 1909, we now educate more than 30,000 students across the country. Our mission is to provide exceptional learning experiences and support students in reaching their full potential.

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Job Purpose

Recruit new students by applying the Rosebank College methodology, managing stakeholder relationships, and increasing brand awareness.

Duties & Responsibilities

• Cold Calling: Contact existing students and their families for referrals and sibling enrollment; revive inactive leads; reach out to prospective students to promote the college.
• Telephonic Consultations:
  • Make the first call to introduce the brand.
  • Invite prospects to telephonic interviews about career pathways.
  • Explain the interview process and capture details in the database.
  • Present the Rosebank College philosophy and discuss course options.
  • Answer questions, address concerns, and build rapport.
  • Inform prospects of application deadlines and acceptance procedures.

Minimum Requirements

• Matric (NQF Level 4)
• Sales qualification preferred
• At least 1 year of sales experience

Key Competencies

• Effective time management
• Strong attention to detail
• Excellent customer service skills
• Ability to adapt to change
• Work well under deadlines and pressure
• Team‑player attitude
• Clear and persuasive communication

Equal Opportunity Statement

Rosebank College is an equal opportunities employer. Preference will be given to candidates who identify as Black, Coloured, Indian, or South African.

Application Deadline: Open until filled

To apply, please visit: https://rosebankcollege.simplify.hr/vacancy/w4dvry