Asset Administrator

Company: Development Bank of Southern Africa (DBSA)

Location: Midrand, Gauteng

Date Posted: 2025-11-20

Purpose of the Role

The Asset Administrator is responsible for managing the issuance, tracking, and safekeeping of all computer and mobile assets within the organisation. This role ensures accurate record‑keeping, proper storage, stock monitoring, and secure handling of IT assets to prevent loss, damage or misuse.

Key Responsibilities

1. Asset Issuing and Returns
   • Issue IT assets to employees and keep detailed records of all issued equipment.
   • Complete required documentation, secure necessary signatures, and file records safely.
   • Process new asset requests following internal procedures.
   • Receive returned assets, assess their condition, and arrange for repairs or cost recovery.
   • Conduct technical inspections on new assets before issuance to confirm operational readiness.
2. Asset Storage, Control and Safeguarding
   • Store IT assets securely to prevent loss, theft or damage.
   • Maintain an organised asset storeroom for quick identification and location.
   • Monitor stock levels and inform managers when replenishment is needed.
3. Asset Record Management
   • Update the IT Asset Management System to reflect changes in status (issued, returned, repaired, written‑off).
   • Maintain accurate, complete asset register entries.
   • Follow all guidelines and policies for asset management activities.
   • Provide asset‑related reports to stakeholders as requested.
4. Repairs, Vendors and Service Providers
   • Arrange repairs for damaged assets and track progress to completion.
   • Monitor supplier and service provider performance against agreed SLAs.
   • Coordinate with vendors to ensure timely and effective service for asset issues.

Key Measurement Outputs

1. Asset stores are well‑organised, secure and accurately maintained.
2. Asset issuance and collection are processed efficiently and documented correctly.
3. Asset management system is consistently updated with accurate, timely information.
4. Vendor and repair activities are managed effectively to minimise service disruptions.
5. Accurate and timely reports are produced.
6. Audit records are clean and error‑free.

Expertise & Technical Competencies

• Planning & Organising
  • Support others in planning and organising workloads.
  • Apply advanced time‑management techniques to meet tight deadlines.
  • Prioritise and schedule tasks to use resources efficiently.
  • Achieve goals by re‑prioritising and replanning when obstacles arise.
• Written Communication
  • Adjust writing style for different documents and audiences.
  • Produce clear correspondence, reports, statements and briefing notes.
  • Review others’ documents for clarity and impact.
  • Apply strong grammar and sentence‑construction rules.
• IT Support
  • Follow up with end‑users to confirm service satisfaction.
  • Understand and address user issues from their perspective.
  • Provide timely updates on decisions affecting users.
  • Monitor service quality and adjust as needed.
  • Suggest creative solutions to improve technical services.
  • Use advanced techniques for problem resolution.
• Reporting
  • Design and customise reports to meet user needs.
  • Gather data from various sources, analyse it and incorporate it into reports.
  • Review standard reports and propose improvements.

Minimum Qualification

• A National Diploma in IT, Administration, Supply Chain Management or a related field (NQF 6).

Minimum Experience

• At least 3 years of experience in Asset Management or stores management.
• Basic technical ability to check asset working condition.
• Strong background in asset management processes.
• Excellent written and verbal communication skills.
• Ability to multi‑task, prioritise and show initiative.
• Quick learner of new technologies.
• Intermediate proficiency in MS Word, Outlook and Excel.

Required Personal Attributes

• Customer Service Orientation – Understand customer needs, adapt services, and use feedback to improve offerings.
• Self‑Awareness and Self‑Control – Manage emotions, stay productive under stress, and pre‑plan stress‑management techniques.
• Strategic and Innovative Thinking – Challenge assumptions, test new approaches, and create new concepts for growth.
• Driving Delivery of Results – Set challenging goals, commit resources, and mitigate risks to achieve outcomes.
• Teamwork & Cooperation – Promote a positive climate, resolve conflicts, and encourage cross‑functional collaboration.
• Integrity – Be trustworthy, treat everyone equally, respect diversity, and act honestly.
• Attention to Detail – Double‑check accuracy and ensure error‑free work.

Application deadline: Open until filled.

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