Administrator: Service Advisor

Company: Hyundai Automotive South Africa

Location: Johannesburg, Gauteng (East Region)

Job Type: Full‑time, Entry Level

Job Description

Your main role will be to support the service department by handling administrative tasks and delivering excellent customer service. You will act as the first point of contact for customers and help keep the service flow smooth and organized.

Key Responsibilities

• Welcome customers and explain services offered.
• Schedule appointments for customers and technicians.
• Answer phone calls and emails promptly.
• Maintain accurate records of customer interactions and service appointments.
• Provide quotes and estimates for service work.
• Handle customer complaints in a professional and diplomatic manner.
• Co‑ordinate with technicians to ensure appointments run smoothly.
• Follow up with customers to confirm satisfaction.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Knowledge of automotive service terminology is an advantage.

This is a full‑time position with competitive compensation and benefits. The application deadline is not specified; positions will remain open until filled.

Apply

To apply, please visit the following link:

Apply for this job