IIE Rosebank College
Academic Operations Officer
Company: IIE Rosebank College (part of the ADvTECH Group)
Location: Johannesburg, Gauteng
Employment Type: Entry Level
Posted: 2025-11-21
About Us
The Independent Institute of Education, Rosebank College, has been shaping futures since 1909. With over 30,000 students nationwide, we are committed to academic excellence, student success, and innovation across our campuses.
Job Purpose
As the Academic Operations Officer, you will manage all administrative aspects related to student results, graduation, records, admissions, registration, and assessment. You will be the custodian of the Student Information System (SIS) and ensure a seamless student experience throughout the entire lifecycle.
Duties & Responsibilities
- Student Registration & Admissions
- Plan and oversee the registration process.
- Ensure online registrations are complete, accurate, and signed.
- Resolve registration queries for all online students.
- Create and maintain student records in both digital and hard‑copy formats.
- Upload supporting documents to the SIS and maintain an organised filing system.
- Approve admissions following IIE policies.
- Ensure compliance with admission criteria and policies.
- Handle contract cancellations, de‑registrations, course changes, refunds, billing queries, and sponsorships.
- Process inter‑campus and other student transfers, coordinating with staff at other campuses.
- Assessment Management
- Manage the Online Assessment Platform (OAP) and verify assessment timetables.
- Allocate venues and invite invigilators.
- Maintain assessment log sheets and ensure lecturers return marked scripts.
- Verify marks against LMS reports and manage moderation processes.
- Resolve assessment queries within agreed timelines.
- Communicate assessment schedules and results.
- Distribute memorandums in line with policy.
- Administration & Certification
- Handle all administrative duties related to student records and transfers.
- Coordinate certificate issuance and accreditation compliance.
Minimum Requirements
Qualifications
- Advanced Certificate, Diploma, or Occupational Certificate Level 6 (NQF Level 6) in Secretarial/Administration – Minimum
- Degree/Diploma (NQF Level 7) in Administration or a related field – Preferred
Experience
- Administration experience: 3–5 years
- First‑level management experience: 1 year
- Online assessment platform experience: 1–2 years
Key Competencies
- Excellent time‑management skills
- Strong attention to detail
- Customer‑service orientation
- Adaptability to change
- Ability to meet deadlines under pressure
- Team‑player
- Effective communication skills
Equal Opportunities
Rosebank College is an equal‑opportunity employer. Preference will be given to black people and South African candidates.
Application Deadline
Open until filled.
How to Apply
Please submit your application through our online portal: