Bidvest Insurance Learnership Programme
Build Your Career in Insurance
Bidvest Insurance invites enthusiastic individuals to join our 12-month Learnership Programme in Durban. This structured development opportunity combines workplace experience with theoretical training, offering a pathway to grow within South Africa’s insurance sector.
Programme Details
- Position: Claims Administration Learner
- Location: Durban, KwaZulu-Natal
- Employment Type: Fixed-term Contract (Learnership)
- Application Deadline: Open until filled
About Our Company
As part of the Bidvest Group – one of South Africa’s largest services and distribution organizations – we specialize in protective insurance solutions for individuals and businesses. Our mission focuses on helping customers manage financial risks through innovative products delivered via:
- Direct call center operations
- Strategic partner networks
Key Responsibilities
Customer Engagement
- Handle insurance claims enquiries via phone and email
- Deliver exceptional service aligned with TCF (Treating Customers Fairly) principles
Claims Management
- Process new claims and verify policy details
- Validate premium payments and policy statuses
- Manage payment processing for clients and suppliers
Operational Support
- Maintain accurate claims records in administration systems
- Resolve internal and external customer queries
- Update client communications regarding claim outcomes
Candidate Requirements
- Matric/Grade 12 certificate (essential)
- Computer proficiency (MS Office, email systems)
- Basic administration experience (advantageous)
- Customer service orientation
- Excellent verbal/written communication skills
Development Opportunities
Successful candidates will gain:
- Formal qualification in insurance administration
- Mentorship from industry professionals
- Exposure to claims management processes
- Workplace skills development accreditation
Application Process
Email your CV to: jobs@bidvestinsurance.co.za
Employment Equity: Preference given to candidates from designated groups under EE legislation
Only shortlisted candidates will be contacted within 14 days of application
Leave a Reply