About the job

The role supports store management with day‑to‑day tasks while delivering excellent customer service. You will follow all store policies and procedures, helping to maintain a clean and organized environment.

Key Responsibilities

• Provide top‑level adidas service to every customer.
• Handle sales transactions using cash, credit, checks, and other payment methods.
• Assist with product receipt checks and ticketing as needed.
• Help move merchandise from the stockroom to the sales floor.
• Create and support merchandise displays as directed by store management.
• Learn and use the point‑of‑sale system accurately.
• Use selling techniques such as add‑on sales and product information to increase sales and meet goals.
• Greet customers at the front door, especially during busy times.
• Maintain general housekeeping standards, including cleaning.
• Safeguard company assets and monitor the sales floor for security and loss prevention.
• Complete any in‑store or digital training provided (Atticus/AREA).
• Use Power BI tools to understand store performance and product trends.

Knowledge, Skills & Abilities

• Passion for retail and great customer service.
• Good initiative and decision‑making.
• Clear, upbeat communication.
• Flexibility to work during the week, evenings and weekends.
• Previous fashion retail experience is a plus but not required.
• Adaptability to manage multiple tasks and changing situations.

What Successful Candidates Look Like

• Team‑player who enjoys achieving results.
• Ability to thrive in a fast‑paced, high‑volume retail environment.
• Enthusiastic and confident in styling customers.

Education & Experience

• Matric certificate.
• 0–1 years of retail experience.

Adidas celebrates diversity and supports inclusiveness. We are an equal‑opportunity employer who does not tolerate harassment or discrimination.