Retail Store Assistant – Douglasdale

Company: Dis‑Chem Pharmacies Limited
Location: Randburg, Gauteng
Posting Date: 25 November 2025
Status: Open until filled

About the Role

The Douglasdale store at Dis‑Chem Pharmacies is looking for a Retail Store Assistant to join a dedicated team. The assistant will support the overall management of the store, ensuring that all operational and administrative duties are carried out in accordance with company policies and procedures.

Key Responsibilities

• Handle customer compliments and complaints and report them to management.
• Build professional relationships with customers and provide excellent service.
• Respond to and resolve stock queries and customer enquiries.
• Maintain customer turnover rates per hour as per company benchmarks.
• Manage short and over on the point of sale, including float handling.
• Process refunds and returns accurately.
• Manage back‑shopping and returned goods in line with store procedures.
• Verify deliveries and invoices for accuracy.
• Support the Receiving Manager in preparing and logging Distribution Centre claims.
• Control high‑risk stock and ensure proper storage and security.
• Prepare daily run reconciliations.
• Order and receive branch change requirements to keep cashiers adequately stocked with change.
• Maintain effective liaison with relevant internal parties.
• Manage documents related to float, petty cash, and cash on hand.

Required Qualifications

• Grade 12 or Matric certificate.
• Basic computer skills: Microsoft Word, Excel, Outlook and SAP.
• Prior retail experience.

Essential Competencies

• Knowledge of retail administration and operations.
• Strong customer relations and teamwork skills.
• Leadership and management abilities.
• Trustworthiness and honesty.
• Ability to work under pressure and meet deadlines.

Special Conditions of Employment

• South African citizenship required.
• Must have a clean criminal record and credit history.
• Valid driver’s licence and/or reliable transport.

Remuneration and Benefits

• Competitive, market‑related salary.
• Medical aid coverage.
• Provident fund contribution.
• Staff account.

Equal Opportunity Employer

Dis‑Chem Pharmacies is committed to equal opportunity. We actively support the recruitment of people with disabilities and align our hiring practices with our Employment Equity & Transformation Strategy.

Application Process

To apply for this position, please visit the following link: https://retail.simplify.hr/vacancy/pz6i8k.