ADvTECH
Receptionist / Admin
Company: ADvTECH
Location: Johannesburg, Gauteng
Job Type: Entry Level
About the Role
The Receptionist is the first point of contact on campus, welcoming visitors, handling telephone calls, and ensuring the front desk runs smoothly. The role includes a mix of customer service, administration, and support tasks for students and staff.
Key Responsibilities
- Front Desk & Switchboard – Keep the reception area neat and orderly. Answer the phone promptly, screen calls, and direct them to the right person. Take clear messages and deliver them when staff are unavailable.
- Visitors & Customer Service – Greet guests with a friendly welcome, offer tea or coffee, and provide information about the school. Resolve enquiries quickly and follow up via the system.
- Housekeeping – Maintain a professional look for the office; keep brochures, flyers, and brochures tidy. Restock supplies as needed.
- Mail & Courier – Sort and manage incoming mail. Record deliveries, keep a tracking log, and arrange transport for events.
- Administration – Handle routine admin tasks: update telephone extension lists, manage boardroom bookings, process forms and applications, and maintain the student sign‑out list.
- Supporting Quality & Feedback – Submit customer feedback reports to the principal and keep the customer database up to date.
- General Support – Provide first aid, conduct temperature checks, assist with admissions and tours, and help with campus events as required.
Required Skills & Attributes
- Excellent verbal communication and switchboard skills.
- Strong time‑management and organisational abilities.
- Problem‑solving, decision‑making, and multitasking under pressure.
- Attention to detail, patience, approachability, and confidentiality.
- Resilience and flexibility in a busy environment.
Qualifications
Minimum: Matric or equivalent with typing skills. Computer literacy in MS Office essential.
Experience
At least 3 years in a similar busy environment. Familiarity with “STASY” Student Administration System or a comparable system. Experience with MS Access is a plus.
How to Apply
Open until filled.
To apply, click the link below to visit the application portal: