Casino Administration Clerk

Company: Sun International

Location: KwaZulu-Natal, South Africa

Job Type: Permanent (Entry Level)

Salary: Market Related

EEA Position: Yes

Job Summary

The Casino Administration Clerk is responsible for compiling, capturing, auditing, reconciling and distributing gaming‑related documents from daily casino operations and count & cash desk functions. The role ensures all activities comply with legislation and regulations.

Key Responsibilities

• Verify that counted casino revenue is accurately recorded in the Gaming system (EGS) and balances are correct.
• Identify, investigate and resolve any discrepancies or variances.
• Reconcile General Ledger entries with the Gaming system, reconciliations, statements and supporting documents.
• Allocate statutory amounts (e.g., VAT, gaming board levies) to the correct accounts.
• Conduct quality assurance on backup documentation.
• Escalate errors or significant variances to the appropriate teams.
• Prepare daily reports on counts and any identified variances.
• Execute online adjustments and investigate all manual adjustments.
• Respond to queries from the Shared Services Centre regarding gaming accounting.
• Maintain accurate paperwork and backup documentation.
• Update internal audit documents and templates for count and cash desk functions.
• Communicate audit templates to relevant departments.
• Schedule and conduct regular internal audits of data and system processes.
• Perform audits of count and cash desk processes, including slots (soft count, meters, jackpots) and tables (fills, credits, coupons, tips, chips).
• Complete monthly counts of cards, playing card layouts, and other items for OE usage calculations.
• Audit numbered stationery and MVG merchandise monthly.
• Investigate online transactions and report suspicious activities as required by legislation.
• Conduct ACM (CAIONS) audit to reconcile between ART client and SDS, addressing removals and loadings.
• Reconcile cage reconstructions against paper records.
• Recommend improvements to eliminate lost revenue opportunities and implement preventive measures.

Qualifications & Experience

• Grade 12 with strong numeracy skills.
• Basic bookkeeping certificate or equivalent.
• Advanced diploma or degree in auditing or accounting preferred.
• Minimum of 1 year experience in gaming administration or auditing.
• Experience with casino management systems.
• Proficiency in Microsoft Excel.

Key Skills

• Analytical thinking and attention to detail.
• Strong clerical and administrative abilities.
• Problem‑solving skills.
• Ability to work with data, agreements, laws, and regulations.
• Experience handling cash and working in shift environments.

Work Conditions

Shifts are scheduled to meet operational needs. The role involves working with cash and requires strong analytical capabilities.

Employment Equity

Preference will be given to qualified employees from designated groups in accordance with the Employment Equity Act, No. 55 of 1998, internal recruitment policies, unit equity plans, and Gaming Board license conditions.

Application Details

Please submit your application through the following link

Apply for Casino Administration Clerk

Open until filled.