Wellness Officer – Limpopo Region

Company: Fidelity Services Group
Location: Polokwane, Limpopo
Posted: 2025‑11‑18

Job Summary

We are looking for a knowledgeable and compassionate Wellness Officer, a Social Worker, to support the mental and emotional well‑being of the Fidelity Services Group workforce. The role will coordinate counselling, workshops, first‑aid training and other well‑being initiatives across the Limpopo region.

Key Responsibilities

• Provide individual and group counselling for employees and immediate families.
• Plan and conduct quarterly workshops on stress, anxiety, depression and resilience.
• Lead Mental Health First Aid training and facilitate new Master Trainers.
• Support bereavement care: set up support groups and schedule grief counselling within one week of an incident.
• Organise on‑site health screening (blood pressure, glucose, BMI) and follow‑up awareness sessions.
• Create financial literacy workshops and pre‑retirement planning sessions for employees aged 50‑60.
• Collaborate with HR, COIDA and other departments to deliver timely support.
• Maintain confidential records and report to the National Wellness Manager monthly.
• Use internal communications (email, posters, FESS, EVP team sessions) to promote well‑being programmes.
• Facilitate team building and skills development activities.

Required Qualifications

• Grade 12 or Matric certificate.
• Degree in Social Work.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Valid driver’s licence and own vehicle.
• Experience delivering counselling/support in a mental health or wellness setting.
• Fluency in English; knowledge of Sepedi, Xitsonga or Tshevenda is an advantage.
• Strong interpersonal and communication skills.
• Ability to handle confidential information professionally.

Preferred Qualifications

• Experience with workplace mental‑health programmes.
• Knowledge of local community mental‑health resources.
• Experience in financial literacy and retirement planning.

Key Skills

• Excellent listening and empathy.
• Good organisational and time‑management skills.
• Strong written and verbal communication.
• Ability to influence and collaborate across departments.
• Creative problem‑solving and innovative thinking.

Personal Attributes

• Energetic self‑starter with hands‑on approach.
• Commercially and financially aware.
• Entrepreneurial mindset.
• Systemic and cohesive thinker.
• High attention to detail, accuracy and standards.
• Strong leadership and management qualities.
• Resilient team player with confidence.

Additional Information

This is a unique opportunity to grow within Southern Africa’s fastest‑growing integrated risk and security provider. Selected candidates will gain access to development programmes and exposure to a broad spectrum of business functions.

Applications are accepted on a rolling basis until the position is filled.

We encourage Historically Disadvantaged and Disabled candidates to apply. Existing employees will be given priority where appropriate, but all roles are advertised on merit.

Apply Today

To apply, please visit the following link: fidelityservicesgroup.simplify.hr.