Administration Clerk and Receptionist

Company: Senwes Ltd.

Location: Hartbeesfontein, North West

Posted: 7

Job Type: Permanent

Work Level: Mid‑Level

Salary: Market Related

EE Position: No

About the Role

The Administration Clerk and Receptionist plays an essential role in ensuring smooth and professional interaction between the company, its employees, customers, and external service providers. The position requires a blend of administrative support, data management, and front‑desk reception duties.

Key Responsibilities

Data Capturing

• Compile and input data related to manufacturing processes.
• Allocate job cards accurately.
• Assist with ad‑hoc data requests.
• Investigate and compile relevant market data, including competitive advantages.

Personnel Administration

• Maintain and capture the leave register.
• Handle submission and filing of sick notes.
• Communicate labour‑related issues with the HR Business Partner.
• Assist with queries regarding Injuries on Duty (IOD).
• Capture overtime sheets accurately and in a timely manner.
• Distribute payslips and accommodate payslip queries.
• Maintain attendance registers for staff.

Travel Administration

• Assist with route planning for drivers (accommodation & deliveries).
• Coordinate drivers’ schedules for customer deliveries and repairs.
• Arrange general accommodation and flight bookings.
• Ensure timely payment for accommodation and related travel expenses.
• Liaise with service providers regarding accommodation and customer schedules.

Vehicle Administration

• Renew vehicle licences annually.
• Coordinate bi‑annual roadworthiness testing for heavy vehicles and trucks.
• Liaise with the insurance company regarding claims.
• Maintain and monitor vehicle logbooks per driver/vehicle.
• Control and issue vehicle keys responsibly.
• Monitor the validity of drivers’ licences.
• Coordinate the Professional Driving Permit (PDP) application and renewal process.

General Administration

• File and maintain organisational documents.
• Order and monitor general office stationery.
• Handle administration related to purchases.
• Manage petty cash responsibly.
• Assist with the placement of adverts.

Reception Function

Telephone Management

• Handle all incoming and outgoing telephone calls professionally.
• Direct external calls to the appropriate staff or department and provide information as required.
• Capture details of prospective customers.
• Manage internal telephone calls, including transferring to external numbers and providing information.

Reception Duties

• Welcome and receive customers in a friendly and courteous manner.
• Project a professional image of Senwes at all times.
• Identify the purpose of customer visits and refer them to the appropriate staff member.
• Follow up with customers waiting for service to ensure prompt assistance.
• Handle difficult or aggressive customers in a professional and calm manner.

Requirements

• Qualification: National Senior Certificate.
• Experience: At least 2 years of relevant experience in an administrative environment.

We are committed to transformation through the appointment of persons from designated groups. Candidates from these groups will receive priority.

A consumer credit record will be requested for all appointments that involve dealing with cash or finances.

Apply

If you meet the above requirements and believe you can contribute to Senwes, please register and apply on our Career Page.

You may also apply directly through the following link:

Apply for this job

Closing Date

21 November 2025