Utilities Administrator: Recoveries (Entry Level)

Company: Redefine Properties Limited – Sandton, Gauteng

Job Type: Entry Level

Posted: 10 November 2025

Location: Sandton, Gauteng

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About the Role

Redefine Properties Limited is seeking a reliable, detail‑oriented Utilities Administrator to manage utility recoveries across our properties. The role focuses on ensuring accurate billing, handling tenant queries, maintaining supplier relations and providing technical support to our property management teams.

Key Responsibilities

• Review and optimise utility recovery ratios on a monthly basis.
• Ensure correct tariff allocation in line with company billing methodologies.
• Validate the allocation of supply, metering and expenses, guaranteeing all consumption is recorded.
• Respond to tenant and billing queries promptly and professionally.
• Offer specialist or technical support to property management teams as needed.
• Monitor utility service provider performance against service level agreements and address any non‑performance.
• Assist Property Administration with technical query resolution.
• Keep recovery liability information up to date and submit it to the service provider in a timely manner.
• Prepare and submit monthly performance reports to the business.
• Collaborate with utility analysts to identify improvement opportunities.

Requirements

Solid understanding of:

• Utility management within multi‑tenanted properties.
• Metering and verification principles.
• Electrical distribution systems and energy fundamentals.
• Municipal utility tariffs.
• Regulatory requirements for the supply and recovery of electricity, water, and sewer services.
• Principles of electricity, water, and waste management.

Qualifications

• Senior Certificate (preferably with Mathematics and Accounts).
• Tertiary qualification is beneficial.
• Additional industry‑relevant certifications are a plus.

Experience

Minimum of three (3) years in utility management, preferably within the property sector.

Proficiencies

• Expertise in Microsoft Excel, including pivot tables and handling large data sets.
• Strong financial and analytical skills.
• Vendor management experience.

Competencies

• Analytical thinking, problem solving, and decision making.
• Technical expertise and continual professional development.
• Effective use of technology to achieve objectives.
• Spatial awareness and manual dexterity when required.
• Understanding of organisational structures and inter‑departmental functions.
• Ability to break down information into component parts, identify patterns and relationships, and propose solutions.
• Excellent planning, organising, and time‑management skills.
• Commitment to delivering results and meeting customer expectations.

Expectations

Maintain a customer‑focused approach, set high standards, monitor quality and productivity, work systematically, and consistently achieve project goals.

How to Apply

To apply, please visit https://redefine.simplify.hr/vacancy/zzo843.

Application Deadline: Open until filled.