Dis-Chem Pharmacies Limited
Front Shop Assistant (Fixed-term) – Gauteng
Dis-Chem Pharmacies Limited
About the Role
Dis-Chem Pharmacies (Gauteng Stores) is looking for Front Shop Assistants to support sales and customer service during the December period. The role focuses on maintaining high merchandising standards and providing outstanding customer assistance in line with Dis-Chem policies.
Key Responsibilities
- Ensure products are fully stocked, neatly displayed, and not past their sell-by date.
- Restock merchandise promptly to maximize sales.
- Handle out-of-stock enquiries and follow up with the customer service list.
- Store and pack delivered or storeroom stock correctly.
- Maintain accurate pricing, labels, and signage; report discrepancies.
- Keep the storeroom organised, tidy, and safe.
- Keep up-to-date with new products to assist customers effectively.
- Assist with back shopping and general stock rotation.
- Safely handle all merchandise to avoid loss or damage.
- Process all sales transactions, including cash, card, voucher, and coupon payments.
- Accept and process returns and exchanges as authorised by the Frontshop Leader.
- Manage loyalty cards and accelerated partner cards.
- Place cash in the drop safe following SOPs.
- Obtain approvals for line voids and price changes.
- Ensure accurate cash flow at all times.
- Report low stock, out-of-stock, damaged, or expired items to management.
- Assist with stocktakes and counting of stock files.
- Load and unload stock when required.
- Flatten boxes after unpacking and move to designated areas.
- Build professional relationships with customers and offer friendly, helpful assistance.
- Report customer compliments and complaints to management.
- Meet the company’s customer turnover benchmark per hour.
- Help train new and existing team members.
- Scan and pay for outgoing stock, scripts, and items.
- Keep daily takings in the till drawer until secured in the drop safe.
- Report suspicious behaviour of staff or customers.
- Maintain housekeeping according to Dis-Chem standards.
- Follow Dis-Chem Policies, SOPs, Health & Safety rules, and uniform appearance guidelines.
Essential Qualifications
- Grade 12 (Matric) or Senior Certificate
- 0–6 months of retail experience (required)
- Basic knowledge of retail operations and administration
- Strong basic arithmetic skills (addition, subtraction, multiplication, division)
- Clear communication, both verbal and written
- Self-motivated, takes personal responsibility, and delivers results with little oversight
Advantageous Qualifications
- 1 year of retail experience
- Certification in Retail Business Management
- Basic computer skills (Word, Excel, Outlook)
- Numerical skills, SAP knowledge
Special Conditions of Employment
- Work retail hours (including early and late shifts)
- South African citizen only
- Must hold a valid MIE license, have no criminal record, and maintain a clear credit rating
- Must possess a valid driver’s licence and reliable transport
Remuneration and Benefits
Market‑related salary. Additional benefits may be discussed during the interview.
Application
To apply, please visit the link below. Open until filled.