Billing Agent

Company: Shoprite

Location: Randburg, Gauteng, South Africa

Employment Type: Permanent

Job Category: Finance

Purpose of the Role

The Billing Agent will ensure accurate billing, reconciliation and financial reporting for airline ticketing transactions across IATA BSP, ARC and Travelport platforms. The role maintains the integrity of airline revenue, refunds and supplier accounts, and captures and reconciles all transactions within Quicktrav and related systems.

Key Responsibilities

• Perform full BSP/ARC reconciliations, including billings, refunds and adjustments, within required deadlines.
• Process, verify and submit transactions through IATA BSP Link / BSPlink, maintaining compliance with IATA requirements.
• Capture, verify and reconcile invoices, credit notes and supplier transactions in Quicktrav.
• Reconcile TINS (Ticketing Identification Numbers) to trace all sales and refund activity.
• Process and verify airline refunds in line with fare and refund rules.
• Review BSP statements and allocate amounts correctly to the general ledger or relevant accounts.
• Match and reconcile Quicktrav reports against BSP/ARC statements and company records.
• Identify and resolve billing discrepancies by liaising with airlines, consolidators and internal teams.
• Assist in month‑end closing, BSP remittance preparation, and provide reconciled data with variance explanations.
• Prepare management reports covering sales, refunds, commissions and outstanding balances.

Qualifications

• Completed Matric / Grade 12 with Accounting as a subject (essential).
• IATA BSP Link / BSPlink Certification (essential).
• Quicktrav training or certification (preferred).
• Travelport platform training (preferred).

Experience

• At least 1 year experience in airline billing, BSP/ARC reconciliation or a travel industry finance role (essential).
• Hands‑on experience with IATA BSP Link / BSPlink and ARC reporting systems (essential).
• Practical experience in Quicktrav, including invoice capture, posting and reconciliation (essential).

Knowledge & Skills

• Familiarity with Travelport systems (such as Galileo, Smartpoint) and related travel platforms (preferred).
• Strong understanding of airline refund processes, ticketing and TINS reconciliation (essential).
• Competence in Microsoft Excel for reconciliations and data analysis (essential).

Application Details

Application Deadline: 14 November 2025

Interested candidates should click the link below to apply through Shoprite’s eRecruit portal.

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