Administration Services Administrator (Fixed Term Contract)

Job type: Entry Level – 6 month fixed term contract

Location: Johannesburg, Gauteng

Posted: 2025-11-06 (Open until filled)

About the Role

As an Administration Services Administrator at Anglo American’s Global Shared Services (GSS), you will manage employee changes and support key HR processes for Finance & People Services. You will ensure everything runs smoothly, accurately and on time, becoming the first point of contact for administration queries across the organisation.

Key Responsibilities

• Manage all administrative support activities for employee changes, including job changes, personal data updates and reporting line adjustments.
• Process cases received via ServiceNow, ensuring complete, quality‑checked documentation, proper authorisation, signatures and filing in employee folders (Employee Document Management Solution).
• Provide basic advice and support for administration queries, troubleshooting common issues and escalating problems where necessary.
• Assist People Services with invoice costing, allocation and corporate uniform ordering (post‑onboarding), when required.
• Identify and propose process improvement opportunities within your area.
• Collaborate with HR teams, line managers and other stakeholders to deliver seamless service and meet agreed SLA’s and KPIs.
• Operate cost‑effectively within budget limits set by leadership.
• Follow all policies, processes and systems, reporting any issues that affect performance.

Qualifications

• Matric / Grade 12 certificate (minimum).
• Relevant Diploma is advantageous.
• Strong PC skills – confident use of the MS Office suite.

Experience

• 2–3 years of experience as an administrator.
• Background in stakeholder engagement and liaising with diverse teams.
• Excellent written and verbal communication skills.

What We Offer

• Competitive salary and benefits package.
• Opportunities for technical training and leadership development.
• A culture that encourages growth and career progression.
• Inclusion and diversity: equal opportunities for all.
• Committed to safety with rigorous standards and ongoing investment in technology.

Company Overview

Anglo American is a global diversified mining business that supplies metals and minerals for modern life. We use innovative practices and the latest technologies to discover, mine, process and market our products worldwide.

Application Instructions

The application process is online. Please visit the link below to submit your CV and other relevant documents.

Apply Now

To apply, please visit jobs.smartrecruiters.com.