Waiter / Waitress – 20 Positions (Sun International – Atlantic)

Sun International is hiring 20 passionate Waiters and Waitresses for our InterContinental Table Bay restaurant. Join a team that delivers exceptional food, beverage and service experiences to our guests.

Key Details

• Job Reference: SI-518
• Department: F&B – Atlantic
• Industry: Hotel / Catering / Hospitality / Leisure
• Job Type: Permanent (Full Time)
• Positions Available: 20
• Salary: Market Related (Base salary in ZAR will be offered during interview)
• Application Deadline: Open until filled

Job Purpose

Deliver outstanding food and beverage service in our restaurant and banqueting areas while maintaining high internal standards and ensuring a memorable guest experience.

Key Performance Areas

Prepared Work Area

• Prepare mise‑en‑place, set up tables and perform all required checks before service.
• Set up and break down for functions in line with event requirements.
• Identify and report issues with floor appearance or equipment.
• Maintain cleanliness of own station.
• Adhere to health, safety, hygiene and environmental regulations.
• Use and store operating equipment safely.
• Participate in stock takes.
• Report any anomalies and ensure resolution.

Service Execution

• Stay current on food products, trends and cooking methods relevant to our menu.
• Follow Food & Beverage SOPs at all times.
• Take accurate and timely guest orders and place them into the system.
• Explain menu items and make recommendations on food and beverages.
• Communicate special requests to kitchen staff respectfully.
• Deliver dishes to guests with proper presentation.
• Attend to guest requests promptly.
• Clear and reset tables after guests finish.
• Provide billing information when required.
• Conduct cash‐up at end of service where applicable.
• Seek upselling opportunities for promotional items.

Customer Engagement

• Greet guests warmly with a friendly smile and welcome.
• Provide professional service and assist with any queries.
• Identify repeat customers and understand their preferences.
• Educate guests on facilities, products, rewards programme and current promotions.
• Handle complaints, requests or suggestions and resolve or escalatae as needed.

Job Requirements

Education

Grade 12 completion.

Experience

At least 2 years of previous experience as a waiter/waitress.

Skills & Knowledge

• Knowledge of food & beverage products.
• Food service fundamentals.
• Operating equipment use and care.
• Beverage service.
• Effective communication skills.
• Upselling techniques.
• Basic computer literacy.
• Cashiering skills.

Work Conditions & Special Requirements

• Ability to work required shifts.
• Physical ability to move operating equipment.
• Open to performing similar roles in other outlets if operational needs arise.

Equity

Preference will be given to employees from designated groups in line with the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy and unit employment equity plans.

How to Apply

If you meet the above requirements and are ready to join a leading hospitality team, please click the link below to submit your application.

Click Here to Apply