Sales Associates at TFG Stores

Job Description

What You Will Do:

As a Sales Associate at TFG Stores, you will play a key role in creating a positive shopping experience for our customers. Your main responsibilities include:

• Acting as a brand ambassador by delivering outstanding customer service and making every interaction memorable.
• Going above and beyond to meet customer needs by understanding their preferences and recommending the best products and solutions.
• Monitoring your sales performance daily and working towards meeting or exceeding your sales targets.
• Promoting a wide variety of products while staying informed about the latest trends in fashion, décor, and lifestyle.
• Proactively identifying opportunities to make new sales and build lasting customer relationships.
• Helping with stock replenishment to ensure the store is always well-stocked, organized, and ready for customers throughout the day.

Qualifications and Experience:

• Grade 12 (Matric) qualification is required.

Skills Required:

To succeed in this role, you should have the following skills:

• A genuine passion for interacting with people and building connections.
• A strong drive to achieve targets and a focus on delivering excellent experiences.
• Good verbal and written communication skills to interact effectively with customers and team members.
• The ability to multitask efficiently in a busy, fast-paced retail environment.
• The confidence to work independently when needed.
• A proactive approach, with the ability to take initiative on tasks without constant supervision.
• A high level of attention to detail to ensure everything is presented perfectly.
• Skills in building customer loyalty through personalized service.
• Strong customer service delivery to handle inquiries and needs smoothly.
• The ability to navigate and resolve customer challenges calmly and effectively.
• Negotiation and selling skills to close deals and upsell products naturally.

Key Behaviors:

We value team members who demonstrate these behaviors:

• Adhering to Standards: Always ensuring that your work meets high quality and compliance levels.
• Continual Improvement: Actively looking for ways to improve processes and make things better every day.
• Decision Making: Analyzing situations carefully to make effective and timely decisions.
• Driving & Persevering: Staying motivated and pushing through challenges to achieve results.
• Meeting Customer Expectations: Consistently providing exceptional service that delights customers.
• Planning & Organizing: Using a structured method to manage tasks and stay on top of priorities.
• Relating & Networking: Building strong relationships with colleagues, customers, and partners.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About TFG

At TFG, our people are at the heart of everything we do—they are our greatest asset. We are an international retail group with 34 specialty lifestyle and apparel brands that inspire millions of customers to live their best lives. Our vision is to deliver the most remarkable omnichannel shopping experiences, blending online and in-store seamlessly.

TFG is more than just a job; it’s a platform for your personal and professional growth. Join us to explore endless opportunities across our diverse brands. We are a purpose-driven company, and you’ll feel the pride of contributing to an industry that impacts lives every day.

From designing innovative products to creating behind-the-scenes magic, we are the teams that bring it all to life. Are you ready to join us?

About the Team at Totalsports

At Totalsports, we are passionate about performance. We inspire, stay authentic, motivate, innovate, and keep it real. We are seeking a dedicated team player who shares our love for sports, fitness, and healthy living. Our ideal candidate is someone who develops others, inspires action, motivates the team, and drives high performance.

As the #HomeofSport, we are committed to making sport and fitness accessible to everyone, unlocking potential one customer at a time.

Job Details

• Job Identification: 10569
• Job Schedule: Full time
• Application Deadline: Open until filled

Application Instructions: To apply, click the link below and search for “sales associate” in the job portal.

CLICK HERE TO APPLY