Customer Solution Consultant

Location: Cape Town (On-Site) with willingness to travel, including 1-2 weeks in Gauteng

About the Role

Join a leading integration and automation platform (iPaaS) that empowers organizations to streamline operations and scale their digital transformation. Headquartered in Cape Town (Somerset West), the company serves a growing global customer base by enabling seamless integration of applications, systems, and databases with speed and simplicity.

Your Role in the Centre of Excellence

As an Integration Analyst Consultant, you will work closely with clients to identify integration opportunities, collaborate with Integration Architects to deliver tailored strategies, and ensure clients maximize their software investment. This high-impact role requires blending business analysis, integration expertise, and client collaboration to drive meaningful business outcomes.

Key Responsibilities

• Partner with clients to analyze systems, workflows, and integration opportunities
• Facilitate discovery and requirements workshops to identify technical and business needs
• Propose, document, and present tailored integration solutions using Flowgear
• Assist with data and process modeling, transformation mapping, and best-practice configuration
• Provide hands-on support during integration design, build, and optimization phases
• Collaborate with internal Solution Engineering and support teams to deliver value
• Lead post-implementation reviews to ensure measurable outcomes
• Contribute to knowledge sharing, platform feedback, and product evolution

Qualifications

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Engineering, or Finance
• Knowledge of ERP and financial systems processes
• Relevant certifications (e.g., Sage, NetSuite, Flowgear, Workday, Oracle)

Additional Qualifications

• ERP certifications in Syspro, NetSuite, Sage
• Experience with iPaaS platforms
• Familiarity with low-code/no-code platforms
• Exposure to scripting or API development

Experience Required

• 4-6 years in integration-focused consulting, business systems analysis, or implementation roles
• Understanding of ERP ecosystems (e.g., Workday, SAP, Oracle, NetSuite, Sage)
• Strong grasp of finance process flows and transformation initiatives
• Experience designing integrations for Financial Institutions, Manufacturing, and eCommerce
• Hands-on experience with data modeling and transformation logic
• Familiarity with API concepts (REST, SOAP, GraphQL), JSON, XML, and middleware strategies
• Ability to lead client-facing workshops and design sessions independently

Desirable Competencies

• Experience with financial process transformation and HR integration projects
• Cross-functional collaboration with Finance, HR, and IT stakeholders
• Strong verbal and written communication skills
• Passion for using technology to solve complex business challenges

Desired Skills

• REST
• SOAP
• JSON
• XML
• GraphQL
• ERP
• SAP
• Oracle
• NetSuite
• Sage
• Syspro
• iPaaS
• API
• Solution Architecture
• Enterprise Architecture
• Integration

Tech Stack

• Platform built on .NET 8 and Azure public clouds (South Africa, Europe, US)
• Key Azure services: VMs, Azure Storage, Key Vault, App Gateway
• Workflows stored in GitHub for transparency and control
• Development tools: Visual Studio, VS Code
• CI/CD pipelines via Azure DevOps and Terraform for infrastructure automation

Benefits

• Provident Fund
• Discovery Medical Aid
• Gym
• Subsidized home fibre
• Company laptop