About the Role

The purpose of this role is to oversee and manage the despatch process, ensuring that all goods are delivered to customers on time and in perfect condition. You will be responsible for supervising loading processes, managing documentation, coordinating deliveries, and handling financial transactions related to despatch.

Key Responsibilities

• Despatch Management: Supervise all loading processes to ensure product security and efficient despatch.
• Invoice & Documentation Management: Ensure all invoices are received according to pre-planned SAGE Route Planning. Complete and process all necessary despatch documentation for sub-contractors and couriers. Maintain proper filing and matching of proof of delivery (POD) documents with relevant orders and invoices. Track and report any outstanding PODs to the Depot Supervisor.
• Delivery Scheduling & Coordination: Arrange collection and delivery appointments with sub-contractors and couriers. Schedule delivery times with customers and COD (Cash on Delivery) customers. Ensure a fully completed and signed POD is received for all dispatched goods.
• Financial Transactions: Receive and sign for COD payments collected by drivers and forward them to the Admin Clerk at the end of each day. Ensure signatures are obtained for all money transfers between depot personnel.