Front Office Liaison

Employer: South African National Space Agency (SANSA)
Location: Pretoria, Gauteng
Job Type: Permanent, Entry Level
Work Level: Junior
Salary: Market Related
Posted: 35 minutes ago
Reference Number: SOFOL1

About SANSA

The South African National Space Agency (SANSA) has the mandate to drive the promotion and use of space and cooperation in space-related activities. To achieve this, the Agency fosters research in space science and technology, advances space engineering programmes, and supports the creation of an environment conducive to industrial development in space technologies within the framework of national government policy.

SANSA thrives on its employees’ creativity, competencies, expertise, and ingenuity to succeed in a high-performing environment. We aspire to the values of care, customer-centricity, trust, collaboration, and innovation.

More information about SANSA can be found at www.sansa.org.za.

Job Description

An exciting opportunity exists for a professional and presentable Front Office Liaison to join our team. Reporting to the SHEQ Manager, the successful candidate will be responsible for reception, office administration, access control, and SHEQ administration. This role is the first point of contact for employees, security, and external stakeholders, requiring a sparkling, welcoming personality and a proactive, resourceful, and energetic approach.

Key Performance Areas

• Ensure smooth operations of the front office.
• Act as the point of entry for visitors by electronically completing and authorizing access.
• Welcome and usher visitors to meeting points.
• Prepare and offer welcome drinks for guests.
• Manage and update electronic noticeboards and screens.
• Screen and direct calls and emails professionally and efficiently.
• Liaise with internal and external stakeholders on booking and meeting arrangements, including managing meeting room reservations and coordinating schedules.
• Handle queries and complaints from employees, clients, or external stakeholders and facilitate official responses.
• Purchase office supplies and monitor inventory (e.g., groceries, kitchenware, hygiene materials).
• Ensure deliveries are received by the relevant recipients.
• Maintain and update records and files on office expenses.
• Maintain databases, including staff birthdays and telephone lists.
• Ensure high standards of general housekeeping for the print room, storeroom, reception area, boardrooms, and kitchens.
• Provide SHEQ administration support, including facilitating SHE committee meetings, taking minutes, updating documents on the integrated management system (IMS), assisting with incident logs, compiling SHE communications (toolbox talks), and coordinating SHE training and emergency drills.
• Proactively maintain a positive reputation at all relevant touchpoints.

Requirements

The ideal candidate must have the following qualifications and experience:

• Grade 12 (matric) and a certificate in administration or equivalent qualification.
• A 3-year diploma/degree in administration or equivalent qualification, along with any SHERQ-related certificate, would be advantageous.
• At least 3 years of work experience in reception, office administration, or SHERQ administration.
• Computer literacy in Sage X3, Word, Excel, SharePoint, PowerPoint, and Outlook.
• Excellent communication and people skills.
• Strong organizational and multitasking abilities.
• Tech-savvy (proficient with iPad, cellphone applications, Wi-Fi, electronic messaging boards, social media, etc.).
• A valid driver’s license.

Application Process

If you meet the above requirements, please upload your detailed CV and apply via the SANSA website at sansa.mcidirecthire.com.

Disclaimer

Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within four (4) weeks of applying, please consider your application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. SANSA uses Affirmative Action (AA) measures to redress employment disadvantages experienced by designated groups. Preference will be given to candidates from designated groups as defined in the Employment Equity Act and in line with SANSA’s Employment Equity plans. SANSA reserves the right to defer or close a vacancy at any time.

Background verification, including criminal records, credit checks, security clearances, qualifications, and citizenship checks, as well as competency assessment and psychometric testing, shall form part of the selection process. By applying for this vacancy, candidates consent to SANSA collecting, processing, and sharing their Personal Information (PI) for verification, assessments, and employment purposes only.

Application Deadline

Open until filled.