Dispensary Support

Company: Dis-Chem Pharmacies Limited
Location: Centurion, Gauteng
Job Type: Entry Level
Posted: 3 hours ago
Application Deadline: Open until filled

About the Role

Dis-Chem Pharmacies’ Raslouw store is looking for a motivated individual to join our team as a Dispensary Support staff member. This is a fantastic opportunity for someone looking to build a career in the pharmaceutical sector. You will be employed on a Fixed Term contract with the primary goal of completing the learner basic pharmacist assistant course. This comprehensive course is designed to provide you with a deep understanding of the fundamental principles of the pharmaceutical environment and dispensing, ensuring quality on-the-job learning. Upon successful completion and registration with the South African Pharmacy Council (SAPC) as a basic assistant, you will be offered permanent employment.

Minimum Requirements

• Grade 12 (Matric) or a Senior Certificate.
• A minimum of 50% in Pure Mathematics.
• A minimum of 50% in either Life Science or Physical Science.
• An overall average of at least 50%.

Key Responsibilities

Once registered as a learner basic assistant with the SAPC, your duties will be performed under the direct personal supervision of a qualified pharmacist and will include:

• Accurately selling Schedule 1 medicines and other scheduled substances.
• Assisting with the compounding, manipulation, and preparation of non-sterile medicines according to approved formulas and Standard Operating Procedures.
• Helping with the unpacking, merchandising of stock, and maintaining the cleanliness and organization of dispensary and Over-The-Counter (OTC) shelves.
• Accurately interpreting prescriptions and acting professionally and within all legal requirements set by the SAPC.
• Picking, packing, labelling, and checking medication with a high degree of accuracy, with an awareness of common dosages and important drug interactions.
• Ensuring all dispensed medications are double-checked and signed off by a pharmacist.
• Assisting with stock control, including managing shelf organization, checking expiry dates, and reporting low or out-of-stock levels.
• Following up with patients regarding script tracking reports and appointment reminders.
• Assisting with calls related to the call centre scripts and general patient service inquiries.
• Providing helpful health promotion information to customers.
• Assisting with medical scheme authorizations for chronic, HIV/AIDS, and oncology medications.
• Receiving and processing dispensary stock deliveries in line with company SOPs.
• Performing any other duties as assigned by the Dispensary Manager.

Required Competencies

• Essential:
  • Proficiency in English and a second South African language (read, write, and speak).
  • Strong time management skills and the ability to work well under pressure and meet deadlines.
  • Meticulous attention to detail.
  • Excellent communication and customer service skills.
  • Strong problem-solving abilities and a proactive team player attitude.
  • Ability to manage conflict and demonstrate accountability and professional conduct.
  • Trustworthiness and honesty.
  • Basic computer and numerical skills.
• Advantageous:
  • Previous experience in retail FMCG or front shop work at Dis-Chem.
  • Knowledge of drugs, family planning, and complementary medicines.
  • Proficiency in a third language.
  • Experience with Unisolv, SAP, or E-Scripting systems.

Special Conditions of Employment

• Successful completion of a proficiency test to assess your capability for registration with the Pharmacy Council (SAPC).
• Must be a South African citizen.
• Clear criminal and credit record verified through MIE checks.

Remuneration and Benefits

We offer a market-related salary commensurate with experience and the role’s responsibilities.

How to Apply

To apply for this position, please visit the official application portal at: dischem.simplify.hr

Disclaimer: Only shortlisted candidates will be contacted. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. Our recruitment process is guided by our approved Employment Equity Plan and Targets, which form part of our broader Employment Equity & Transformation Strategy. We actively encourage and support the recruitment of People with Disabilities.