Travelstart
IT Support Internship
Company: Travelstart
Location: Cape Town, Western Cape
Job Type: Internship
Posted: 15 minutes ago
Application Deadline: Open until filled
Travelstart
About the Role
Travelstart is offering a unique 6-month IT Support Internship based at Innovation City in Cape Town. This role is designed for a motivated individual eager to gain hands-on, practical experience by assisting our technical and operations teams. The internship provides a fantastic opportunity to develop a diverse skill set at the intersection of sound engineering, audio-visual (AV) technology, and basic IT support within a dynamic office and live event environment.
Key Responsibilities
- Assist with the setup, testing, and breakdown of sound systems, including microphones, speakers, and other AV equipment.
- Provide on-site support for live events, presentations, and meetings, ensuring optimal sound quality and technical operation.
- Operate and troubleshoot projectors, digital displays, and other recording devices.
- Maintain and manage the inventory of all sound, AV, and IT equipment.
- Offer basic IT support to staff, which includes:
- Adding and configuring office printers.
- Troubleshooting common wireless connectivity issues.
- Assisting with minor hardware setups (e.g., connecting peripherals) and basic software installations.
- Perform routine checks on equipment and report any faults or issues promptly.
- Guide and assist staff and presenters in the effective use of AV and IT systems.
- Adhere to all safety protocols during equipment handling and event operations.
Required Skills and Qualifications
- Currently studying towards or recently completed a qualification in Sound Engineering, Media Technology, IT, or a related field.
- Demonstrable knowledge of sound and AV equipment (e.g., mixers, microphones, speakers, projectors).
- Familiarity with performing basic IT support tasks, such as printer configuration and Wi-Fi troubleshooting.
- Strong computer literacy, including proficiency with MS Office/Google Suite and media players.
- A keen willingness to learn and adapt quickly in a fast-paced technical environment.
- Excellent communication skills and a strong team-oriented mindset.
- The physical capability to handle and move technical equipment as required.
Personal Attributes
We are looking for someone who is:
- Enthusiastic, proactive, and has a genuine hands-on approach to work.
- A problem-solver with a strong attention to detail.
- Reliable, punctual, and adaptable to changing situations and requirements.
- Truly interested in building a career that blends sound/AV and IT support.
- Flexible and able to perform well under pressure in a dynamic environment.
What We Offer
- Comprehensive practical training in both AV operations and foundational IT support.
- Valuable exposure to live events, digital environments, and corporate IT systems.
- The chance to gain a well-rounded blend of technical and operational experience.
- A certificate of completion and a professional reference upon successfully finishing the internship.
About Our Environment: Innovation City
This internship is based at Innovation City, an exclusive community that brings together startups, scaleups, corporates, entrepreneurs, investors, and innovators in one dynamic workspace focused on accelerating business growth in Cape Town. The TravelLab Group’s head office is housed within this vibrant ecosystem. To learn more, visit https://innovationcity.co.za/.
Join us and be a part of something special! We offer a dynamic and collaborative work environment where you can learn, grow, and make a real impact. If you are a passionate and service-oriented individual who thrives in a fast-paced setting, we strongly encourage you to apply.
How to Apply
To apply for this exciting internship opportunity, please visit the official application portal at the link below.