Location: Clinix Botshelong-Empilweni Private Hospital (Vosloorus)

Reports to: Reception Supervisor

Application Deadline: Open until filled

Job Summary

We are seeking a dedicated and organized Admissions Clerk to join our team at Clinix Botshelong-Empilweni Private Hospital. The successful candidate will be responsible for planning and coordinating the end-to-end management of reception and administrative tasks, ensuring all operations align with the Group’s high-quality standards. This role is crucial in providing excellent patient service and maintaining efficient hospital administrative functions.

Minimum Requirements

• Administration Qualification / NQF Level 5
• 1-2 years of experience in general office administration
• Health-related qualifications (advantageous)

Key Responsibilities

• Efficiently manage clerical and front-desk tasks to ensure smooth daily operations
• Professionally and diligently attend to all patient and customer queries
• Answer and direct calls received at the front desk
• Physically inspect and maintain the admissions/reception area daily to ensure it meets company standards
• Provide accurate information to customers and patients regarding admissions and booking procedures
• Process healthcare forms and all related documentation
• Assist patients in accurately completing appropriate forms and documents when required
• Obtain all required information and documentation from patients upon admission, including Identity Documents and valid Medical Scheme cards, in accordance with company policies
• Accurately capture patient information upon admission
• Ensure the admitting and treating doctors are accurately recorded on the approved system
• Escalate any issues or concerns to the Reception Supervisor
• Execute daily tasks while maintaining strict patient confidentiality
• Complete the discharge process as necessary
• Process pre-admissions and pre-authorizations, accurately capturing information on the approved system
• Complete the Patient Master Index with authorization/reference numbers, ICD codes (where applicable), diagnoses (where relevant), and all other necessary information
• Perform ad-hoc general administration duties as required

Skills and Competencies

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in administrative procedures and office software
• Ability to handle sensitive information with discretion and maintain confidentiality
• Customer service orientation with a patient-focused approach
• Ability to work effectively in a fast-paced healthcare environment

How to Apply

To apply for this position, please visit our official application portal:

https://clinix.simplify.hr/vacancy/zx1mt4