Marriott International
Kitchen Administrator – Protea Hotel by Marriott OR Tambo Airport
Company: Marriott International
Location: Johannesburg, Gauteng
Job Type: Full Time, Entry Level
Posted: 50 minutes ago
Application Deadline: Open until filled
Job Overview
Marriott International is seeking a dedicated and organized Kitchen Administrator to join the team at the Protea Hotel O.R. Tambo Airport. This is a non-management, entry-level position perfect for a detail-oriented individual looking to build a career in hospitality administration.
Job Details
- Job Number: 25159206
- Job Category: Administrative
- Location: Protea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, 1619
- Schedule: Full Time
- Position Type: Non-Management
Position Summary
The Kitchen Administrator is responsible for a variety of clerical and administrative tasks to ensure the smooth operation of the kitchen office. You will be the central point for information, handling data entry, communications, and record-keeping with a high degree of accuracy and professionalism.
Key Responsibilities
Administrative & Clerical Duties
- Enter and retrieve information from computer databases to update records, files, and reservations, and to answer guest inquiries.
- Operate standard office equipment, including computers, mail, and facsimile machines.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
- Handle all incoming and outgoing mail, including date stamping and distribution.
- Create and maintain efficient computer-based and paper filing systems for records, reports, and documents.
- Compile, copy, sort, and file records of office activities and business transactions.
- Transmit information or documents using a computer, mail, or fax.
Guest & Team Relations
- Welcome and acknowledge all guests according to company standards; anticipate and address their service needs.
- Thank every guest with genuine appreciation and provide a fond farewell.
- Assist individuals with disabilities.
- Develop and maintain positive working relationships with all coworkers and support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Handle sensitive issues with tact, respect, diplomacy, and confidentiality.
Communication
- Answer telephones using proper etiquette: within 3 rings, with a smile, using the caller’s name, and requesting permission before placing on hold.
- Speak to guests and coworkers using clear, appropriate, and professional language.
- Prepare and review written documents (e.g., logs, letters, reports), including proofreading for accuracy.
Policies & Procedures
- Maintain confidentiality of all proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Follow all company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, and professional.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
- Enter and locate work-related information using computers and/or point of sale systems.
Required Skills & Competencies
Technical Skills
- Proficiency in computer skills and Microsoft Office Suite (Word, Excel, etc.).
- Strong typing skills.
Interpersonal Skills
- Excellent customer service orientation.
- Strong teamwork abilities.
- Ability to relate to a diverse range of people.
Personal Attributes
- High integrity and dependability.
- Positive demeanor and professional presentation.
- Initiative, adaptability, and stress tolerance.
- Strong detail orientation and multi-tasking abilities.
- Excellent time management and organizational skills.
Communication
- Fluent English language proficiency.
- Excellent verbal and written communication skills.
- Strong listening and applied reading skills.
Qualifications & Experience
- Education: High school diploma or G.E.D. equivalent is required.
- Experience: Minimum of 1 year of related administrative work experience.
- Supervisory Experience: Not required.
About Protea Hotels by Marriott
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania, and Uganda. If you have a passion for delivering personalized service and want to be part of the ‘Coolest Hotel Brand in South Africa’, we encourage you to apply. By joining Protea Hotels, you become part of Marriott International’s global portfolio, where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
How to Apply
To apply for this position, please visit the official Marriott International careers portal using the link below.