Administrator: Dealer Warranty

Motus Corporation

Location: Kempton Park, Gauteng

Job Type: Entry Level

Posted: 2025-12-09

Application Deadline: Open until filled

Job Description

Motus Isuzu Isando is looking for an Administrator for Dealer Warranty. The role reports to the Service Manager and is responsible for processing warranty claims accurately and on time, following company policy and procedures.

Key Responsibilities

• Match invoices, outputs, and orders to the corresponding job cards.
• Perform mark‑up calculations correctly.
• Resolve all debtor accounts in advance.
• Verify that repair orders are signed by the owner.
• Confirm technicians have completed their work records.
• Check recorded technician clock times.
• Ensure parts department confirms parts supplied and signs them.
• Invoice and apply mark‑ups.
• Process warranty claims in accordance with company policy.
• Gather correct information on warranty claims regarding customer complaints and defects.
• Collect all documentation related to the claim.
• Attach claim tags to parts and forward them on time.
• Monitor the suspense file daily.
• Control the claims status and report to the manager.
• Maintain the claims register and ensure payment is received.
• Assess vehicle eligibility for warranty work.
• Confirm that all warranty parts are tagged and stored correctly by technicians daily.
• Submit warranty claims following distributor guidelines.
• Perform any other reasonable duties as required.
• Attend training courses provided by the distributor.

Qualifications

• Minimum Grade 12.
• At least 3 years of warranty administration experience.
• Motor industry experience is an advantage.
• Excellent verbal communication skills.
• Proficient computer skills.

Behavioural Competencies

• Knowledge of costing procedures.
• Attention to detail.
• Performance driven.
• Ability to work under pressure.
• Motor industry background is a plus.

Additional Responsibilities

Prospect for sales, conduct vehicle sales, manage customer relationships, and lead efficient sales promotion activities.

Skills & Personal Attributes

• Problem solving.
• Attention to detail.
• Interpersonal skills.
• Practical management skills.

Applications will not be considered after two (2) weeks from the closing date. If you are not contacted within that time, please consider your application unsuccessful.

How to Apply

To apply, please visit our application page: Apply for job.